i am not happy with CITIZEN ACCESS RESIDENTIAL RESOURCES (CARR ), THOMAS FREY SUCK. all the team SUCK. POOR.
1217 Cooper Point Rd SW Ste 8Olympia, WA 98502
From Business: Home Instead Senior Care provides In-home care services designed to help people at any point within the aging process. We tailor our services to your unique situa…
Been a cus timer for over 10 years. The people are great, etc. BUT! Customer Service had one of the wotld's worst phone systems. In facy, to talk with anyone, even place an order, can take an hour of frustration. I ' be moved when businesses I can elsewhere. They must not care about anything but the short run!
Apria Oxygen and Medical Supplies has the worst customer service we have ever experienced, expect 45 minute plus wait times on the phone, missed deliveries, and zero options for help when needed. When I complained about being transferred five times and put on hold 45 minutes they just told me, "Its Monday, we're busy"
I have worked for CARR for just over a year and love it! I feel like I make a difference in the clients lives. If you come to work and do your job you will be appreciated for what you do, each year you are there you get bumped to a raise. I went up a nice amount on my year anniversary as well as a promotion! I read a rant where the Managers avoid overtime at all cost, and actually once you are promoted you are unable to a cure overtime you are comped out. When needed Support Staff are offered over time based on case by case. As my new role of Manager one of things I am focusing on is Employee Appreciation, So as far as Manager to Support Staff it is based on a house to house experience. However it is my goal in 6 months to have this changed to a company wide experience! If you are seeking a rewarding career and experience I challenge you to apply with CARR and see what difference you can truly make!
It takes a hard working special person to be a care-giver. And for a company like this to treat there employees so bad is unacceptable! They under pay, promise paid vacations, then once you've put in a few years, they rip it from you along with your due raise. And all the while, these poor care-givers are abused and physically beaten on by some of their clients and Citizen Access does not step up to protect them from harm. Who in their right mind would want to be unpaid, and abused by their clients and employer!