If you need dry cleaning services, avoid the Capitol Cleaners and Laundry. The only experience I had with them was horrible. I took a dress in and at home, before storing it, I decided to look at it and this is when I noticed the stains were NOT removed. I took it back to the cleaners and when picking it up, I decided to check on the dress in the store and make sure the stains were gone. This time, out of the 3 stains (which initially were the size of a dime), 2 were diluted and now about 5 inches in diameter. When I pointed out to the gal that the stains were not removed, she goes "Oh, the stains are not removed?". I left the dress yet one more time and was told to pick it up in a few days. This third time, when I checked on the dress, the gal said that the stains cannot be removed and the dress was labeled with a special tag. I asked for a refund on my $14.49 that I paid on my first visit and they refused.UPDATE: I decided on washing the dress by hand with dish soap. The stains came out fairly easy. I believe that if I tried regular detergent, I would have had the same great result. Also, once I submerged the dress into water, the water was quite dirty.
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in 2007, I brought my wedding dress in to be cleaned and boxed. I never wanted to open it to check because it had been boxed. I will be working at a wedding show and decided it might be fun to wear my dress, so I got it out to try it on. There are stains all over- dirt on the bottom hem, and especially inside the dress down by my shoes. I can understand if a couple spots couldn't come out, but I remember those spots and they look like they haven't been touched. I found spots on the tulle and a few other marks. I will not be bringing it back here to get it boxed again. I will definitely go elsewhere! I spent $130 for a box!!!! I still have the receipt, too!
I would not use this cleaners since they were so unhelpful. I called them when the Westside Howards Cleaners closed during business hours and then was for 6 days+ All there employees stated that they were not associated with this business. I did some checking and found out the business license is registered for the same person for BOTH stores. I would never use this business, due to their lack of knowledge and they were NOT helpful at all.