Lima's flooring refinished my hardwood flooring and it actually looks amazing and I felt that he did more than I expected! I would recommend him to anyone
11516 Grant StOverland Park, KS 66210
From Business: Commercial & Residential Carpet, Rubber, Ceramic, Laminate, Vinyl, Epoxy & MMA Poured Flooring, Carpet Cleaning & Stone Restoration, Free Estimates and in Busines…
We used Carpet Direct and could not be happier. Their pricing was very competitive, their products were great and the service was outstanding. The…
15 Lakewood DrAlton Bay, NH 03810
From Business: Family owned and operated - Highest Quality Craftsmanship - Installation- Refinishing - Recoating- Repairs - Dust Containment - Fully Insured - Eco Friendly - Aff…
So happy with their work, they did such a tremendous work in my home, limas flooring is a fabulous to work with, their crew is very responsible and Lucas is very good to communicate with! I got to chose color I always desired, wow me and my wife couldn't be happier, I would recommend em to anyone!
They stained our hardwood floors. This project was supposed to take 2 weeks. It took 8 weeks. Keith, the project manager, did not return calls or texts. Excuses given were out of town, personal reasons, staff quit, ect.. Then, when given the opportunity to address these failures they didn't even apologize. The statement was sorry you feel that way. Not even once sorry for the delays and miscommunication. Nothing. To make matters worse, we have little kids who sleep upstairs and were unable to sleep in there rooms for much of the 8 weeks. After making Total Design aware of the situation again a sense of urgency or an apology would have been nice. Instead, we actually got worse communication or a complete lack of communication. An acknowledgement of their failures would have gone a long way. In this case, we just got the arrogance of Keith the project management. Overall, I would not use this company again based on the way we were treated and lack of knowledge of steps.
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