I loved Dr Johnny Jones he and his staff were wonderful. But the Portland Optical staff did not do a good job of fitting or helping. I am not buying glasses here again.
I have been back 7 times to try to get the my glasses fixed. They return my money. Every time I go back there is someone trying to get their glasses fixed. This has been a nightmare!
I went in to buy the cheapest pair of glasses I could find since I don't wear them much, and I still thought I spent quite a bit after my insurance paid for the majority of the purchase. The saleswoman helping me did a fine job, but when she asked me if I wanted to spend an extra $30 to insure my glasses for a year and I declined, this other employee started harassing me for not purchasing the plan! My rating probably would have been 4 stars, but when other salespeople just come up and start being rude and disrespectful to me for not purchasing an insurance plan that I feel I don't need, they've lost my business.