We purchased at 2016 F -150 in May of 2017. The salesman was a nice guy, the financing process was not too difficult and so far the truck is doing fine. The reason for my two stars is that several days after we got the truck home we realized that none of the speakers in the doors were working. Only the middle speaker in the console was working. The previous owner had taken out the factory sound system and installed his own sound system, but when he traded it in, he took his custom sound system with him. The dealership obviously knew that the sound system did not work and they fixed it so that only the middle speaker worked. I called to see if they would fix it, but of course we had already signed the papers and walked out the door, so they were done with us. So just be sure to thoroughly inspect the vehicle before you buy.
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volvo rents oklahoma city
This is the worst dealership I've ever used in the 30 years I've been out here. Already say here 14 hrs for a 45 minute repair. Don't believe that first come first serve line they tell you. Terrible service. Would not recommend to anyone, nor will I use again.
Bob Moore Infiniti always gives great service and is very customer orientated. Hollie Fujii is the best service advisor that I have had at any dealer. She takes very good care of her customers and cares about getting your vehicle serviced as quickly as possible.
Amazing place to buy a car from I will referred all my friends and family members. I drove their with 92 Accord and left in 15 Accord
Was notified of a defective sensor so a appointment was scheduled to replace. Was told it would be a two hour repair . They excel at back pedaling and adjusting paperwork completion times . 2hour etc was adjusted to a 8 hr etc. after extensive complaining and repeated requests to see a none existent service manager the car was returned.
I've bought two Elantras here, and I've always received excellent service, including the regular maintenance and new tires.
The first encounter came online. I saw a Corolla I liked and inquired vie email. They called me shortly after to speak with me. It was ok at that point, I spoke with a guy who's main process seemed to bring me into the dealership, but I expected this since I have worked as a car dealer and kind of know the process. They can't help much, because if they do they run the chance of disappointing someone with conjecture. They told me that they have had a good day, and that if we got in there the sales manager would be more apt to take a deal. He told me to ask for George Bell when I arrived. After spending the day at multiple dealerships I told my wife and kids to get in the car, and let's do it. The prospect sounded promising. When I arrived, there was a sales man sitting outside and he was so eager to claim me as his customer he was at my car door and writing the vin off my jeep before I even had a chance to get the kids out of the car. I explained I was here to speak with George Bell and that it was his work that brought me in here. He explained that he just stepped out and was not available. I was reluctant to start over as I have built rapport with someone already and this guy seemed extremely pushy. Instead of taking me to his inventory of cars, he took me to his desk. I tried multiple times to explain exactly my circumstances, what I was looking for, what I needed, and why I needed it. He proceeded to not answer my questions, try to get me to fill out credit apps in my wifes name, and even give my social security number. I told him I will not be on any credit application so it is not needed. He told me ok, and left it alone. Then, it seemed he went to the desk to run the credit application. At this point, we didn't care, we had a good idea of what we wanted already and if he wanted to push through a canned, untactful and crappy system, he can, as long as I get what I need. Then, he came up to me after waiting about 15 minutes, and insisted they needed my social security number. I told them, he didn't need it as I am not an applicant. He said, because the Jeep we were trying to trade in is in both are names they DO IN FACT NEED IT. I told him he was wrong, and that he was being shady. He then tried to tell me that my 4 and one half years in the car business doing what he does is no match for his 10 years. At that point I told him, we were done. He tried to back track and tell me no SSN number would be needed, however the damage was done. They were doing what many dealers do and trying to run two credits to see if they can get me a better deal, but not telling me they were doing it. It is ILLEGAL, UNETHICAL, AND SHOULD ANYONE GO THERE, BUYER BEWARE.The person who tried to pull this and his manager who looked upset that I didn't fold and just give into their request NEED TO BE FIRED BEFORE THIS PLACE IS WORTHY OF ANYONES BUSINESS. I never even had a chance to look at a car and all they did was waste my Saturday evening.
I just bought a used motor for my 2011 Buick Regal and 2 months later, my car is doing the exact same thing it was doing before they installed the motor, but this time they say it's a $55 piece that's broken and not covered under warranty and I need to pay another $250 for them to fix it! I will never buy a car from them or have them service my vehicle again! THE GREED!
I called for parts not to be surveyed or if I need other items or household goods or Internet. If I need these I will call them .
Tricked us into coming in and and then ripped us off. Salesman made no effort to find out what I really wanted.