Hey stopped by your shop today and met Jennifer. she is a very talented Mixer she kicked up the best Orange Cream Sickle i have ever vaped. I have hunted for one of these for a long time and nothing was what i was looking for. She hit it spot on she did it with out knowing what a real Dream Bar (Orange Sherbet and Vanilla ice cream) even was. Hell i was so happy while i was in town i spent my evening bouncing from vape shop to vape shop in your area bragging about her talent and your shops flavors surprisingly i made a few friends. I gotta say 2 out of the 3 shops that tried it were impressed one shop thought theirs was better "Not" Jen nailed it dead on. and your other flavors i also bought 4 of them nice shop great flavors and the ability to have flavors tweaked this is a benefit your shop offers to your area. Local Vapors don't realize how lucky they are to have your shop and Jennifer right in there back yard. I wish we had a good one in Charlotte NC. any way maybe i will catch up with you guys again if not i will be ordering via mail. she also did says the boss mixes better then she does time will tell. So you military guys at Tinker need to step up and support this shop take it from a Retired Airmen its well worth it. And advice for ways to improve the shop one word Kanger. Aerotank and protank 3 mini’s
Although the customer service is great, I will never buy from Liquids again. I bought a new set up because my old one decayed, and was very disappointed with what occurred within a few days. My battery literally exploded and smelled awful, which also broke my $20 tank I just purchased. Craig was graceful enough to switch my battery out, but my atomizer was also ruined as well, which I hadn't realized until later, so I just changed it out with one I had purchased there previously. Another few days down the road my charger that I purchased from there will not connect properly to my battery, so now I have a useless set up considering I'm out of town and can't even charge my e-cigarette due to bunk product sold to me. Fed up with all the malfunctions I've been having since I purchased my equipment there, and overly frustrated that I have wasted so much money on poor quality. I will definitely be taking by business back to OKC Vapes, even though OKC vapes has poor customer service, they have quality equipment that I will not have to repurchase again and again.
Hi zdeedz - This is Craig. I am certainly sorry to hear you had an unpleasant experience here at Liquid Vapor Lounge. I see you just posted your frustration today and I'd like an opportunity to make it right. Please note we offer a 30 day warranty on most of our hardware - including batteries. You say your battery "exploded" and I replaced it however I have NEVER seen an exploded battery so I hope you were exaggerating somewhat. As for your tank, feel free to bring it back and I'll replace it or the carto (as that is the only style I sell for $20). On top of that, since you live far away, I'll give you another charger AND a $20 store credit on top of the replacement tank/carto. Fair enough? I believe customer service is job one as well as quality products - which I certainly sell. You may have just gotten that "bad" one out of a 1,000. My apologies and I hope to see you soon!
This place is like home to me. The above reviews that were negative obviously have a personal issue or are righting these to slander this company. The reason that i ended up at this shop is because i had bad customer experience from other vapor stores when i first wanted to start vaping. People would help me or acknowledge that i was even in the store at other shops. So i ran across this place actually by accident and from the time i can in the door i was greeted and immediately helped. when they found out that i didn't know anything about this they took the time to go through everything in regards to keeping my equipment cleaned to helping me out with flavors and explaining what pg and vg meant. I will say DO NOT BELIEVE WHAT IS SAID IN THE ABOVE REVIEWS please come in and see for yourself YOU WILL SEE WHY I LOVE THIS PLACE AND THEY ARE THE BEST SHOP IN THE CITY
I just have to say the the previous review is absolutely FALSE! I have been in this shop time after time without any problems what so ever.. The owners Brad & Terri are great people and even at their busiest they greet EVERYONE that walks through the door.. I'm in there at least once a week if not 2. I remember exactly when they did not have disposable tanks for 1 day but they still had 10 other options.. Most all other shops that I frequent were out of EVERYTHING! By the previous review I am sure that AngelMitch has some sort of agenda or affiliation with another local store.. JustVapez is an awesome place, with great customer service and exceptional prices on everything.. Best part about it is the Juice.. THE BEST fruit flavors in town period.. Their tobacco flavors are not the greatest IMO but everything else is TOP NOTCH!
Be happy on your first visit, best customer service around! I became a customer in January. This place has the friendliest employees. They are all very informative and can help you with any questions you may have. I've personally watched the owners come out and help with the customers. If you have any problems they are more than willing to bend over backwards to make it right. Every person who walks out the door should be a happy customer because if you speak to the employees and have a legitimate problem they will make it right. They have the biggest selection of flavors out there and a great selection of products. This is the best place to go if customer service is important to you; they've won me over, I'm a customer forever. Bonus - Open 7 days a week!
This is absolutely the best vape shop in OKC. They are very accommodating & have terrific customer service representatives. That said, the management team is awesome. I will not patronize any other vape shop. I love working with them. They're extremely knowledgeable about every product they sell and they take time to get to know you so they can make the best suggestions for products & accessories for you! I definitely recommend this place to both the new vape user and the very experienced vape user. I would drive across town for this place, as it is an economically sound store, which allows the consumers to make economically sound purchases. My father-in-law even drives over 100 miles to come to OKC & go to the store.
I have been looking for an Axis Vape's M17 for awhile and found out that this shop sells them. I live several states away yet I felt like I was just as important to them as if I was in person. Craig sent me all the information I needed, videos, pictures etc. He responded quickly to my messages and when I finally decided on the mod it was shipped to me the next day and I couldn't be more pleased with the mod. Hopefully I'll be able to come by sometime in person and see how great of a shop they truly must be. If anyone is wanting to have great customer service come by here. I manage a vapor shop and can vouch that this establishment is one of the great ones!
I've bought a little of everything from Craig or one of his employees, My first GOOD RDA (IGO-W) was purchased at Liquid Lounge. While I have bought and vaped e-juice from Liquid Vapor Lounge and it was good, It's not my general purchase, since I DIY most all of my own e-Liquid. I've bought batteries, drip tips, 510 to ego adapters, beauty collars.. well you get the idea. Out of all the places within a 10 mile radius to Liquid Lounge you won't find one that can hold a vapers edge to them. They have the most availability of good affordable hardware and devices. I'd say whoever you are. Try the rest then come here and you too will have landed at the best.
I love this place! The people who work here are super friendly. They know me by name when I come in. They will bring stuff out to my vehicle when I have my children with me, and they use the good vape oil and not that harsh crap! I had a battery go bad, it was under warranty and they replaced it no questions asked, they were like happy to do it. I used to go to this other vape shop and the people that worked there were more interested in their smart phones and facebook accounts. Well they lost our entire families business and my friends as well. City Vapes is different though. I drive across town just so I can get the awesome flavors that they have.