We all want to save money and hassle by not having to send our phones in to the factory but I have learned my lesson with my HTC One which was out of warranty. Would no longer take a charge while turned on and was no longer recognized by computer. Took the phone in on Wednesday and sent someone by on Friday to check on it. They were told that the phone had been sent out to another location to put under the microscope. I called them Monday and asked about it and they claimed they had tried to contact me (once) on another cell phone and the voice mail was not set up. Someone monitors this phone from around Noon through the night, so not many attempts were apparently made to contact me. I also left a business card with an email address which I mentioned as preferable and business card was stapled to the work order. They told me that the phone needed a new charging port and would be $75 and that it had NOT been sent anywhere, (Why the lie?) so I said fix it. I do have my phone back and appears to work fine now, but when I put it under the microscope I can see the damage they did to the case in prying it open on both sides and the bottom. Next time it goes to the factory, lesson learned... I can no longer sell the phone for half of what I was prepared to get.
627 12th Ave NENorman, OK 73071
From Business: U.S. Cellular is the fifth-largest full-service wireless carrier in the United States, providing national network coverage and industry-leading innovations design…
Showing1-21 of 21results
Every time I have had a question about accessories and had to call a T-Mobile store, this NW Expressway location has ALWAYS gone above and beyond to find me the answer - where the other stores have not been so helpful...the store on MacArthur (23rd Street) literally stinks (Jason in particular might think he's just been asked to kill his grandmother rather than provide the correct answer to "do you have a holder for the DASH? - and he said "NO" but when the Rep from the NW Expwy store went so far as to call down to the MacArthur store for me to check for me (I live so much closer to MacArthur) and the Manager had to admit they had it (I had warned him not to speak to Jason) and now I get to go to the store and ask for Jason...then ask for the Manager when he tells me he doesn't have one! Anyway, my point is that when I have the time, I drive to NW Expressway to get my stuff because they provide superior customer service over the phone!
I cannot say enough nice things about Xpress Cellular Repair. I went in there by chance when I was in Edmond and little did I know how fortunate I was! They are all extremely knowledgeable and took a lot of time explaining things to me. I ended up buying a used Samsung Galaxy Note! They showed me how to use it and I got a lot more training than I would have gotten if I had bought it through ATT. A few times after buying it, I had another question and they were very patient with me and helped me over the phone. I would not hesitate recommending them to anyone!
Although this response is long overdue, we apologize for this error in communication and follow-through. We want to provide our customers with all the best service and clarity they deserve. If any of our customers ever has a question, comment, or complaint, we encourage them to give our Customer Service a call at 888-369-8647. We are always more than happy to try to resolve any issue at hand as quickly as possible.
Any time you buy new technology especially something as big as a new phone system you are always a little apprehensive that you are going to get the right thing. Diverse CTI was amazing! From the first time I talked to them they were very consultive and helpful. They came out and actually demonstrated the systems which allowed us to choose the one best suited for us. I recommend them highly!
https://www.facebook.com/andrew.watson.948/videos/10209861913118363/ Before doing the repair we noticed that it was submerged in alcohol. We declined to do the repair because of the water damage. We never took the phone apart. We called and said phone is ready for pick up. Yes after Ranger destroy my store I did Punch him in the face
Found them online and tried them out. They were the lowest price for replacing a broken phone screen. Have gone back again and again. They are the BEST. Always the best price, fix it while you wait, polite, friendly and always perfect quality. They always have the parts in stock. Will never go anywhere else!
I have broken my phone over 15 times and my iPad twice.. I have gone here for over 6 years because I always leave very satisfied. They have always done amazing work at a great price! The owner has always been a kind person to me! I always recommend them!! Thank you!!
They are great at what they do but their prices on their extra's are a little high. On pedicures the middle priced one is perfect and on nails just get the basics because you get the excellent quality and you don't want to pay their high prices on the other stuff.
The assoiciates here are the slowest ive ever seen. Also not knowledgeable with tmobile policies and plans. Took 2 hours to figure out a simple procedure of jumping a phone. I suggest going elsewhere if you have a life to live.