Biggs Backhoe installed a storm shelter for us. They were awesome!! We had a rebate and the office people helped us with all the paperwork. One of their guys came out to help us figure out the best place to put the shelter. We called with lots of questions and the office people were friendly and helpful. We had neighbors who used Biggs and they recommended them to us and we would definitely recommend them.
2904 N Harvard AveOklahoma City, OK 73127
From Business: "Happy People' is you when you live in a Green Machine home. "Happy planet" is the reduced carbon footprint your structure's impact has on the environment. We tak…
Do not use this company they do not stand behind their service, I would recommend you look for another company for septic service work.
These guys do incredible work from start to finish. Their prices are good and they pay attention to the details. They answered all of my questions and no I can sleep safer knowing my family is protected from Oklahoma weather.
There were great to work with from start to finish, they know the shelter industry. We gave them 5 stars.
They did a great job on our shelter, I would highly recommend them
We were initially put off by the customer service we received, because we scheduled the installation 2 months in advance and Biggs called to cancel our installation less than 24 hours before the scheduled appointment. The gentleman we spoke to was less than helpful and even suggested we should hire another company, rather than offering sufficient explanation of Why Biggs canceled, Or any reassurance they would complete the job as promised. However, we called back the following day and spoke with Elizabeth, who reassured us the company had the best intentions in mind for their customers and employees, and would do their best to satisfy us as customers going forward. Elizabeth explained it was because of their loyalty to providing good service that they would not install our shelter until the ground could sustain the weight of their equipment. Otherwise, it could potentially destroy our yard, and compromise their equipment. Due to the unexpected amount of rain this year, they were unable to complete our installation at that time, or until the ground had sufficient time to dry. We had to reschedule several times, but they were very good about letting us know sooner, so we could make arrangements. We ended up receiving the shelter almost 2 months after our original scheduled date, but the staff was very pleasant to deal with and even went above and beyond by contacting the builder of the neighborhood adjacent to ours to receive permission to access our yard through theirs. The installation itself was a seamless, efficient, and Fast process. The installation technician was timely, professional and thorough. He consulted with us on all decisions, including where to pile the grass and dirt being removed, and he walked us through each step as he navigated through the install. We appreciated the services, professional manner, and courtesy of Mandy, Elizabeth, and Doug, and would definitely recommend Biggs to others.
They were everything I could ask for in a contractor great quality very professional
I wish I could add pictures of how badly they ruined my yard. It was a terrible experience and we ended up with no shelter but a destroyed front and backyard. When I called the owner came by to see the damage and stated that never happens and they would come by to fix it in the spring. We have been left with a torn up yard since early February. We went elsewhere for a storm shelter and they were able to get the job done and clean up their mess.
Great company to work with! Would definitly recommend them to my friends and family. They communicate very well.
GFS is hands down the best Storm Shelter manufacturer in Oklahoma and regions through out the west!