5 Stars ! Everyone was great, from sales to our orientation to service to the store. Thank you for a great experience.
10400 W Reno AveOklahoma City, OK 73127
From Business: Southwest Trailers & Equipment is a retail dealer of semi-trailers and truck equipment. Southwest is a full-line dealer (which means it carries replacement parts …
Oklahoma City, OK 73150
From Business: Trucks: fuel run-outs minor engine repair wheel bearing burn-outs air brakes. Trailer electrical lift gates overhead and swing out doors wheel bearings air brake …
Thank you Jeff for your time, diligence, and patience in showing us the superior quality of the Winnebago brand. It was a genuine pleasure and enjoyable experience. If I decide to return to OK again this year, I'll let you know! Thanks again for your help.
Everyone was very nice & accomadating, especially when I had loan & insurance issues that delayed everything... But, we finally got everything on course & I came out with my new RV today!
The Service department is very personable they do their best to go above and beyond to take care of your needs. Thank you to Abby, Regina and Lloyd. For even helping us on the road when we have an issue.
Will return for future business
it was a nice store and you were very cordial.
it was a nice store and you were very cordial.However it would be remiss if I did not say the following to you.McClain's will not earn my business. Ever. Full stop.My wife went into the Ft. Worth location last October (early). They would not negotiate on price at all. Kind of like yesterday, here is the deal, take it or leave it. They would not budge a penny whatsoever. Then said they could not get us financed. It was a shame.That's why we bought from another dealership in south Carolina. Much better price, and financing with an additional 7 year service plan for free.Looks like we will be doing that again.Please tell your sales manager or whoever it was behind the curtain, thank you for perpetuating the same snobbish attitude from last year.I know its only March and RV season is here, some fool will come in and take the "deal" and think they're getting a good one.And that's ok too.As for me and my money, I will spend it elsewhere.
I am writing to thank Brad Wingfield, Jeff Hewitt, J.D., Nick and Justin for working out all the service related warranty issues that we have had with our 2016 Winnebago Aspect.
We recently purchased a used travel trailer from the Oklahoma City location. When it was delivered, we discovered there were many issues with the trailer. We returend it to McClains Sept. 22. It was nearly a month before the work was done on the trailer and we were not getting any good information or customer care from the service department. We were able to reach the parts and labor director and she was very helpful. Within a week of meeting with her, our unit was ready for use. They went above and beyond to make sure we were satisfied with our travel trailer, including a call back from the service departement after delivery.
Being new to the 'RV world' we had lots of questions for our Sales Rep Mike Wagner. Not only was he patient with us, he answered all of our questions before, during, and even after the sale. It took us a couple of months of shopping around to realize we didn't just need to find a great trailer at a great price...we needed to find someone who we trusted and someone we could call upon when we had a silly 'newbie' question. Our experience with Mike and the rest of the Rockwall store team was a great one! We are customers for life!