I’ve been waiting for two weeks just to get a return phone call unbelievable. Every time you call everyone’s busy your asked to leave a message or a text message starts coming to you what kind of business is this. I will just start driving to Tulsa and take my business to Jackie Cooper.
6408 North West 10th StreetOklahoma City, OK 73127
From Business: 1971 marked the beginning of a joint family business adventure that was motivated by a passion for boats and motors. It soon developed into a thriving business th…
Worst used car buying experience of my life. I purchased a used car and exactly 14 days later I find out that there are numerous, big repairs needed. My loss, I'm not confident that they even change the oil before they sell the vehicles. Not to mention how after they picked my car up on Saturday and towed it to their dealership, Tuesday when I called about the status, Les, the finance manager immediately starts lying to me telling my car had been sent to a dealership to see what was going on and take care of the recalls that should have been taken care of prior to selling the car. After a phone call to the said dealership, then 2 more calls to car factory, still being told my someone was on the way there with my car, I find out 4 hours later my car is in fact at Car Factory and no one had taken it anywhere. I'm a business owner as well, always, always, always, tell your customers the truth. I didn't expect anything to be done at that point, it was a holiday weekend and the busy day at any dealership is the Monday and the day after being back from a holiday. I could have handled being told they were busy and had it there still, but I can't handle being lied too. I understand I didn't buy a brand new car, I know that there are issues with all cars, New or used, I have also worked at a used car dealership, I know what is taken care of by they used car dealer when they are concerned about what they are putting their customers in out the door rather than just worried about theirselves and the money they make. This place only cares about the money or I wouldn't be having these issues. Don't buy anything from them, ever. I wouldn't wish this on anyone.
I bought a suv there. It runs and drives great. I got it really cheap too. I would definitely reccomnded this place to anyone looking for an affordable cash vehicle
Went to Joe Cooper Ford to buy a car Saturday July 14th, salesman by the name of Chris the Zombie come to my car I told him we wanted to buy a car, and he said he guatantee that if i got him correct paperwork we could buy a car today, I told him I couldnt pay but 250.00 a month, he said oay we could work around the payment.we left and got all paperwork to him today july 17th tuesday and Chris called and said you can buy a car, I told him on the phone I could not pay but 250.00 Chris says come in I can get you the right payment if you here, I get there and Chris says you are doing the right thing by coming in just tell my finance manager what you can pay stick to your guns This man name Jose a mexican guy comes out rude as hell, in other words he just says payments gone be 400 a month in the beginning on saturday the payment was 350.00 then i told Jose that the car is not even worth 13,500.00 Jose states that he can sale a car for what he wants even if its not worth it Joe Cooper sales them every day. Jose was so so rude I would never recommend Joe Cooper ever this is horrible business practices to say you know the car not worth it but you can sale it for that much everyday. Then he left the table went to the back and started laughing with other employees. I am also going to better business bureau on this guy this is horrible business practices, Joe Cooper has badbad business people working there because I asked him before I came there was they gone be able to get payment down Salesman should not have wasted my time and ed to me.
Sold my husband and I car that as soon as we bought it (not even THREE days later) the AC quit working, the alternator went out, the fuses in the car go in and out, and the handle to open the car broke off. He told us nothing was wrong with it besides the seats being stained. When we talked with him about what happened, he wouldn’t offer any money back, wouldn’t let us trade it in for a good working car, nor would he even fix the problems. This place is a scam. Don’t buy anything from here—you’ll regret it.
Prices are absolutely ridiculous here. Bought an oil filter and went down the road to another near by dealer and it was $7 less plus they were willing to give me a military discount. They need to get in line with other dealer costs. Price shop other dealers and amazon before spending your hard earned money here.
I was quoted a price of $705 for tire replacement and alignment, replacement of the splash guard, and changing the air filter,which I approved. On 3/7, all work except for the splash guard was completed and I paid $626, which included the price of the splash guard which had to be ordered. The only thing left to pay was the labor for installing the part, estimated at $80. On 3/13 my husband returned to have the part installed. He was charged $284, bringing the total amount to $910. A 30% increase between the quoted and approved estimate, of which I was never informed or given the opportunity to consent or refuse.
I made a price deal on a new truck with the sales manager and we agreed to a price. The sales manager came out about 10 minutes later and said the general manager wouldn't let the truck go for that price. I stated we already made a deal and agreed to the price. I ended up paying about $900.00 dollars more for the truck. A deal may not always be a deal at this place. Where I come from when you shake hands and agree to a deal, then that is your word. It tells a lot about this place when they don't keep their word. They failed to tell me about hail damage on a new truck also, and so far they have not fixed it even though they said they would.
Fabian is your guy in OKC. He is very experienced and his goal is to get you in the vehicle you want quickly and with no hassle. Make sure to ask for him!
Great place to buy your next vehicle from.. All of the staff is great and very helpful. Great inventory to chose from and very easy financing. Ask for Azul Romero!