We love Leisure Time and the people who work there! We bought an above ground pool and a hot tub last fall. They helped us every step of the way and always answered our questions quickly. They gave us a great recommendation on an installer who would bury our pool and build a deck around it. We buy all our chemicals and other products from them. The staff is always very friendly. They treat us like family!
6500 NW 10th StOklahoma City, OK 73127
8498 NW ExpresswayOklahoma City, OK 73162
From Business: Visit Our Oklahoma Superstore *We are the Leader in this industry with the Largest Display of Outdoor Furniture *We Also Have Largest Spa Outlet *100,000 Sq. Ft. …
Happen to stumble on this, and have been using Biogurd chems for 12 years and find them to be superior. Called the factory a few times for tech info…
We purchased our very first pool in August 2014. We were concerned that we wouldn't know how to take care of it. Leisure Time helped us every step of the way. When it was time to winterize, we went in and they gave us a sheet with clear instructions and went over it with us step-by-step. We love our pool!
Oh, where to begin. Based on my experience, I would not recommend this place to anyone looking to purchase a pool. Once your check is written, you are written...off. Apparently, if you choose to not pay for delivery, they pretty much forget who you are after they cash your check. Upon purchasing, we were told we would be contacted via email regarding the details. After two weeks, I finally called and was told "oh yea, you need to contact the installer." Well, it would have been nice to be given the installers contact information the day we purchased the pool. The installer I was put in contact with was TERRIBLE! We contacted him twice to find out what we needed to do, if he needed to come look at the backyard, and we were told "no". After being put off a couple of times, he shows up and tells us that we need to sign a waiver because the underground wiring wasn't marked. We refused and he left. Well, had he told us this prior to showing up, we would have had it done. When he shows back up 1 1/2 weeks later, he charged us an additional $150 because he had to dig more than 6" on one side of the pool, which is STILL not level (there are lumps all over the bottom when you walk). Then they want to charge you extra to fill in the dirt around the pool. They didn't complete the job because we were told we had to fill the pool at least 2 feet before they can cut the hole for the filter. It then took him another 2 weeks to come back because he refused to answer my son's calls. I had to call the pool company and have them contact the installer. To make it worse, after they finally came out, they had to come back because there was a leak after they installed the filter. THEN, we ended up having to go back to the pool place because they didn't even give us a filter cartridge and the kid blamed it on his dad saying he must have removed it. Heads up, if someone purchases a pool you DON'T give their items to anyone but them. I will never recommend this place. Between lack of professionalism and their use of shotty contractors, NO THANKS!
I got my pool from Leisure time pools on 6/1/2009 .The liner seam blew out and flooded my back porch and my hot tub.The Warranty says all liner seams are sealed with fusion weld and give the liner a 100% strongman warranty for a Lifetime.I called the store about my problem with the pool they sold me.I talked with the owner she told me I would have to buy a new liner 299.00 seal kit 30.00 copping strips 50.00 and hire someone to put the new liner in 350.00.So she told me she was to busy selling new pools to people to help me with my problem.So it's going to cost me 730.00 dollars for a new liner that has a lifetime Warranty.No service after the sale 0 !
What a great experience at Leslie's on Memorial Road. Jeremy Daniels is the best. I recently had problems with my swimming pool controls. He went above and beyond in helping solve my problem. I will always go there for my supplies. It is so nice to see this type of service. In todays world you just can't find this type of service. Thanks to Jeremy I am a happy camper.
I bought an above ground pool a year & a half ago. We asked if the pool could be set into the ground 2-2 1/2 feet & were told no problem but it would be an extra charge. This was not a problem & told the owner we wanted it buried. They delivered on time but refused to bury the pool 2 feet as discussed at purchase. We'd had a pool before so the area was already leveled & sanded. The workers just didn't want to do it. I called the owner & he would never return my call until the next day long after the workers were gone. A few days in we noticed a leak where the skimmer attaches to the side. I had to call repeatedly to get them out to come fix it. A few weeks into the season we noticed a leak at one of the seams. Called & called them but never received a call back. This place only wants to sell you a product. They obviously sell an inferior product & don't want to make good on any repairs. Their customer service is awful. They are the only place that sells the chemical we use but I order mine directly from the manufacturer to keep from giving these people another dime. I will never buy anything from them again & anyone who's asked me where to buy a pool, my answer is: Anywhere but Wholesale Hot Tubs & Pools.
We have bought two above ground pools from this place the last 6 years ago. We need a new liner this year and so we contacted them. They gave us the number of their installer but after several attempts to contact this person we had received no call back. My husband finally called Wholesale Hot Tubs back to tell them about no one calling us back and they informed us they were behind 5 months and made my husband feel like he was bothering them. I understand this is the busy time of year but that's no excuse why someone couldn't at least call us back. We will no longer do business with this company. Must have changed owners or something.