My 96-yo mom was admitted to Bellevue Health and Rehab Center for six weeks following a hospitalization after a heart attack and complex fracture of her dominant arm. I am a registered nurse and have the highest expectations and was a constant observer of her care. As it is family owned, I was impressed with the level of interaction management (family owners) had with the patients. As with any facility, the adequacy of care is directly related to the nurses, nursing assistants, and rehab team (occupational and physical therapy in particular for us). The rehab team assigned to my mom was beyond exceptional (esp occupational therapy). The weekday nurse aides were exceptional and loving to my mom. We had some issues with nurse aides on weekends which was brought to the attention of nursing supervisors and management staff. These issues were handled by the weekend RN where aides from an adjacent wing were assigned to my mom. The RN also took my concerns very seriously and ordered a chest x-Ray which showed pneumonia; she also ordered bloodwork after other concerns. These tests results were obtained in less than 24 hours. I couldn’t ask for anything more. I would definitely recommend this facility for others for rehab and I would not hesitate to admit my mom here again. Very grateful
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Exceptional staff. Will go above a beyond for you.
I am so impressed with Bellevue that I decided to take the time and write a review. I'm shocked to read the two reviews below because they are the opposite from my experience with the food at Bellevue. It is delicious and very generously proportioned. Not only that, I just have to ask and can have seconds delivered to my room very quickly. There is a full 3 page menu to order from with about 30 choices. I can order anything I want. Breakfast is cooked all day too. The care at Bellevue is top notch and it is very clean. I seriously did not know that a rehab or nursing home could be such a positive experience. If a person has to be sick or recover somewhere, I highly recommend Bellevue.
Great facility with caring staff and wonderful administration. Would highly recommend. My mother spent approximately 4 weeks on the therapy unit and in that time was able to regain her strength and health to return to her home. Physical and occupational therapy staff were attentive and worked her hard! My mother also complimented the food and was even brought soup at night when she asked for a snack. Administration was in the building every day including weekends. We would absolutely use this facility again if needed---my mother loved it and felt well cared for!
This place is great! The staff care about the residents and there is someone from the family on site 24 hours a day.
My mother spent 2 weeks at Bellvue after knee replacement surgery. We were very pleased from beginning to end. The facilities were clean, beautifully decorated, and everyone made my mom feel comfortable and cared for. The nurses and physical therapists were great! They were all very friendly and genuinely cared about my mothers recovery. The meals were great and she got a bath every day. They also have a full service beauty salon. The family on staff checked in on her everyday and made sure that she was happy, progressing, and well cared for. I would highly recommend this facility. When your loved one is going through a difficult time and needs extra help, you want the best care for them. Bellvue made that possible and gave us peace of mind. The experience overall was great!!!
I visited this home today and it looked great. The people at the front desk were friendly and helpful. All the residents I saw were clean and the food looked good!
Being from Chicago we are known for telling it like it is. Theres an old saying, "no one takes better care of your loved one than you", well Bellevue proved that statement incorrect. They took awesome care of my mother while she was there for respite, which allowed me to go on vacation in Mexico without worries. I currently have my mother at home living with me, however, when it gets to the point of needed 24 hour medical care, you can bet your last dollar she will be going to Bellevue.
Very impressed with the staff and the food was very important to Mom as she recovered. I understand it is family owned and the service was excellent. The staff was very helpful.
Wondering if caring hearts caring hands is a legitimate business. Unable to locate this establishment with the "Better Business Bureau" How long have they been in business. Another looming question why do you have to get on Facebook to see what type of ratings or to see your website! What are you hiding from the public? Things that make you go...hum