This hotel is rated as 3 stars which is a total misrepresentation. I found this place to be very unclean, I had to bring a manager to my room to show him the restroom and carpets had not been cleaned and had a bad odor from this floor. The heating and air shut down at 9:00 pm awaken at 2.00 am from too much noises. Appears to be a house of prostitution, not for families.
I had a great experience at Renaissance. I enjoyed a complete spa day--manicure, pedicure, facial, hair color, and massage. I particularly recommend…
Filthy bathroom, totally gross. There were leftovers from the last guest in the toilet & tub. I called & they did nothing. They ruined my anniversary.
It took me 30 minutes to check-in. Once I received the room number, I found the smells of the hallway too be unbearable. I was placed in a room without bedding. The maintenance worker came to switch my room. The AC in the new room was not working. After two calls to the front desk and an hour and a half, I decided to leave the hotel and went to request a refund.
The room was great and front desk was very nice. I was a little disappointed with the build your breakfast. It was very very limited, cereal and bagels. I was hoping for a waffle machine.
Have stayed there several times! Always a pleasant experience! Plan to stay there again when in Oklahoma City!
This is one of the best accessible rooms by far. From the location of the room to the wonderful bathroom. It was so nice we opted to stay another night.
I am speaking from several years worth of stays, in this review. While I have the freedom to choose any hotel, in Oklahoma City....I always come back here. This hotel provides what is important to me...Friendly, accommodating staff, spacious clean room, with a good bed, high quality towels, cold a/c, and warm heat...which you may need both in one weekend, in Oklahoma. Great hot breakfast, that runs 4 hours. The night desk clerk, Paul got me checked in, lightning fast,, as usual, the other female night clerk was friendly and quick in accomodating requests during my 4 night stay. Glenn is a smiling face during the day, who never fails to make my stay more comfortable. In defense of this establishment, concerning a recent customer review....In 5 years of multiple night stays, I have not encountered anything to suggest unsavory practices, by the management here. Also, as far as having a ceiIing fan in the room, I sleep with one on at home, so I see that as a plus.. not a negative....as one guest cited. I'll definitely stay here on my next trip to OKC.
We were a little uncertain when we approached the hotel, as the area looked a little rough. we realized during daylight hours that it was more to do with roadwork than anything else. This hotel was great value for money. The staff and owners were very helpful and pleasant. Obvious effort has been taken to make the rooms nice.
Very nice place. We were in the area a couple of years ago and stayed a couple of doors down and hated that place. We were very pleased with the Ramada. It is close to EVERYTHING and clean and comfortable.
Stayed here for ten days attending a class. While the decor was dated the room and bath were clean. The housekeeping staff did a nice job too. The continental breakfast was ok, nothing fancy but fresh fruit and pastries plus a waffle maker was more than enough for me. Internet was free with multiple wireless nodes that allows streaming video and quick surfing. Nice place.