This hotel is rated as 3 stars which is a total misrepresentation. I found this place to be very unclean, I had to bring a manager to my room to show him the restroom and carpets had not been cleaned and had a bad odor from this floor. The heating and air shut down at 9:00 pm awaken at 2.00 am from too much noises. Appears to be a house of prostitution, not for families.
3100 N Hopkins Rd Ste 101Richmond, VA 23224
From Business: In early American times, heart pine was used by colonists for everything from flooring to stair treads, paneling to interior trim. Builders during the Industrial …
Filthy bathroom, totally gross. There were leftovers from the last guest in the toilet & tub. I called & they did nothing. They ruined my anniversary.
Very clean room, staff at front-desk very cordial. TV worked better than was expected. Although room was very cold upon entry, turned on the heater, and it worked great. Bed was very clean. Do not understand the previous bad reviews. If they are true, then it appears the staff took pains to totally resolve the past issues. Would return, no problem. Price was fair, also.
I am sharing this because I rely heavily on reviews when I am searching for a service of any kind. I want to share our honest experience. It happens to be a very negative one. I would give 0 stars if I could. We had the worst experience with Mill Creek Carpet & Tile on North May Avenue. We ordered all new flooring for our house, both carpet and tile. I will say the carpet guys came and installed without a hitch. Our problem was with the tile. Bottom line, a job that should have taken a week, or two tops, took 4 months to complete. There were so many issues along the way, they installed chipped tiles, the grout lines were (and still are) really low, they grout color was everything from a very light gray to a dark brown depending on where you looked, the color we had picked was Earth, a medium brown, there is lippage that you actually catch your feet on. They cut tile inside the house so everything was covered in a thick layer of tile dust, we had to have a cleaning company come in after everything, we have changed the filters twice now and they are still catching dust. They sent crew after crew to fix things and it seemed that every new day brought a new issue. They moved our washer out of the way and in doing so broke the knob, (a $200 a fix), which we were reimbursed for, but the big thing, is that they tried to glue the knob back on and put the washer back and hope we didn't notice, I noticed when my washer knob was pointed to "Delicate" but the light for "Heavy load" was on, then it popped off and a big fat glob of glue was on it. They cut tile in the driveway and cut INTO the concrete with the saw, my phone charger and my raybans vanished. They completely destroyed our thresholds. Once they laid the tile the thresholds were too tall and the doors wouldn't close, so they literally took a hammer and beat them flat. It looked horrible and there were gaps between the floor and the doors big enough for bugs to come into the house if they liked. I'm sure I am forgetting something, but hopefully you get my point. It was a long horrible experience, I hope that nobody else has this much trouble trying to upgrade the floors in their home
It took me 30 minutes to check-in. Once I received the room number, I found the smells of the hallway too be unbearable. I was placed in a room without bedding. The maintenance worker came to switch my room. The AC in the new room was not working. After two calls to the front desk and an hour and a half, I decided to leave the hotel and went to request a refund.
The room was great and front desk was very nice. I was a little disappointed with the build your breakfast. It was very very limited, cereal and bagels. I was hoping for a waffle machine.
Have stayed there several times! Always a pleasant experience! Plan to stay there again when in Oklahoma City!
This is one of the best accessible rooms by far. From the location of the room to the wonderful bathroom. It was so nice we opted to stay another night.
I am speaking from several years worth of stays, in this review. While I have the freedom to choose any hotel, in Oklahoma City....I always come back here. This hotel provides what is important to me...Friendly, accommodating staff, spacious clean room, with a good bed, high quality towels, cold a/c, and warm heat...which you may need both in one weekend, in Oklahoma. Great hot breakfast, that runs 4 hours. The night desk clerk, Paul got me checked in, lightning fast,, as usual, the other female night clerk was friendly and quick in accomodating requests during my 4 night stay. Glenn is a smiling face during the day, who never fails to make my stay more comfortable. In defense of this establishment, concerning a recent customer review....In 5 years of multiple night stays, I have not encountered anything to suggest unsavory practices, by the management here. Also, as far as having a ceiIing fan in the room, I sleep with one on at home, so I see that as a plus.. not a negative....as one guest cited. I'll definitely stay here on my next trip to OKC.
We were a little uncertain when we approached the hotel, as the area looked a little rough. we realized during daylight hours that it was more to do with roadwork than anything else. This hotel was great value for money. The staff and owners were very helpful and pleasant. Obvious effort has been taken to make the rooms nice.