Do not use this branch. The people, especially manager, do not know what they are doing here. I was told by the "Branch Manager" Tina, that she could stop some transactions from processing through my account with just a Stop Payment issued, instead of closing the account, which is what I was asking her to do to begin with. Well, her plan failed miserably and it just cost me $873.46! And since she also failed to apologize for her mistake, she closed my accounts and refused to open new ones, instead of admitting it was her fault. Go to any other branch but this one....this is the third time I have had an issue with this branch with unprofessionalism, rudeness and incompetence. All other branches can at least handle business properly.
7199 SE 29th St Ste 112Oklahoma City, OK 73110
From Business: Navy Federal Credit Union is the world’s largest credit union and proudly serves members of the military, DoD, and their families providing solutions in banking a…
3561 W Memorial RdOklahoma City, OK 73134
I had a great experience. I have an account there (and so have my parents for forever), but I still shopped around for a great rate as I was buying my first home. I came back to them because they beat the rate of everyone else, and closed on the date I asked (which was about a month out so it was hard to do). They kept me informed and answered my questions. Even the closing company was impressed with the paperwork and communication!! Loved it. :) My parents had a very similar experience when they built their house four years ago. I'm a happy customer.
I have been a member since around 1967, my parents were members, my children have been members and now my grandchildren are becoming members. In the entire time of our family membership and many, many, many transactions, we have only encountered professional, knowledgeable personnel. The overall rating of OECU should be at the highest level possible. This credit union is second to none.
Sharon Stinchcomb WAS the Santa Fe Credit Union, now known as Oklahoma Federal Credit Union. While the current staff is nice enough, the solid and sincere interest and commitment to the customer is lacking. It's now about the numbers, not really about the people. I can't believe they let her go; shame on OFCU. Sharon Stinchcomb was the best in professionalism, honesty, and integrity.
I loved working with OECU to buy my new SUV. The pre-qualification process was easy, they checked out an embarrassing number of VIN numbers for me and saved me from buying a seriously over-priced vehicle, and the e-sign process to finish up my loan was really convenient. There wasn't a thing about the whole experience I would change. Thanks you guys!!
It was the easiest, most through and quickest experience I have had in a long time. Tammy was wonderfull. Everytime I called she was very patient and very helpful. Experience was great. Tammy is always there to help in any capacity that I need. OECU has been a great financial experience.
Carol was amazing! She was very professional and helped me in my time of need. She went above and beyond to ensure they were able to refinance my loan. This is my third loan with this credit union and I have always been completely satisfied. Thumbs up to OECU!
OECU IS AMAZING. IT IS SO EASY TO GET PREAPPROVE FOR A AUTO LOAN AND SARAH IS SO AWESOME AND THERE TO HELP WITH ANY QUESTIONS. I LOVE THAT I CAN DO IT BY EMAIL AND YOU DONT HAVE TO EVEN GO INTO THE BANK. THANKS GUYS ..CANT IMAGINE EVER GOING TO ANYONE ELSE !!
This Credit Union is top notch, easy to work with, friendly staff and so accomodating, the NW Expwy Branch is where I do business. Loan officers Jarrad Hacker and Tarah Collins are simply the best!! They are a CREDIT to FAA Credit Union...
The Oklahoma Employee's staff were incredible, they helped me get new car with no hassle's. They had loan approved in a few hours. I was dealing with a dealership out of state who was being difficult, they made an exception to help me.