Horrible Place!!! They put my Dad in the lock down alzheimer's unit. When my lawyer and I went to find out why, they called the police and tried to have me arrested!!! Fortunately I was with my attorney and he talked the cops out of it. My attorney was in total disbelief at the whole episode. My Dad was dead within 2 months. I think he willed himself to death. I'm so sorry Dad I couldn't get you out of there. Miss you everyday, Your daughter...
Hands down....this is the best place for Alzheimer's/Memory Care facility in OKC. Experience with 2 previous facilities.
I moved to Lionwood on May 31, 2016. I have experienced nothing but heaven on earth! I am most excited about the three meals a day, housekeeping, and all bills being paid. The staff has been exceptionally helpful, compassionate, and caring. On a scale of 1-10, I rate them "10". I have been telling all of my family and friends about Lionwood. If you're looking for a home., look no further! I love the experience that I am having as a resident of Lionwood Senior Living. Less I forget, the activites and social life is extremely fun and exciting.
It was wonderful. The staff is excellent and the Maintenance is 100 per cent excellent and for an older lady I would never have to wait or. Beg I put in the request and the same day or next they were there. The. Security also very understanding. Over all. WOW. The firemen. The ambulance just speechless
We moved my parents into Quail Ridge a month ago and they have been SO happy. The whole experience has exceeded our expectations! All of the staff members - from the front desk to the nurse/aides to housekeeping and maintenance to dining room - go out of their way to speak to my parents and help them in any way. They greet them by name and they were doing this when they had only been there a few days!They have a two bedroom unit which is spacious and one of the biggest Assisted Living units we looked at in OKC. There is a lot of storage and they were able to fit in most of their furniture. They LOVE the food in the dining room. So do all of the residents we have talked to. They have specials at lunch and dinner but you can also order from an extensive menu. Breakfast is served all day. Another thing we like is that the dining room is open from 7 AM until 7 PM so people can eat when they are hungry. They also have a Happy Hour with wine and appetizers Monday through Friday. Monthly they have theme dinners and parties. There are dozens of activities and the show movies several nights a week.There is a fitness center which is run by Angela who is always so encouraging to all residents. She has gotten my dad up and moving again and we just can't believe it!When we were considering Quail Ridge, we toured other Assisted Living facilities in OKC and Edmond. One thing that particularly impressed us is management's philosophy: "The answer is yes... now what is the question?" They found a way to accommodate all of our needs and not being run by a big corporation has definitely made a difference.They are adding on to their building and will open a Memory Care unit in October. Then there will be an additional new wing next year with underground garage, tornado safe room, and swimming pool.Many of the residents are still quite sharp and very active. That was another big plus to us. It is not a typical assisted living! We would highly recommend Quail Ridge to anyone.
Prairie Springs Shameful Behavior = > the landscaping company working on the Prairie Springs, Oklahoma City property damaged my car while chopping trees/branches. When I asked them about the damage they told me they did not do it and in the same breath told me I should contact apartment office. It was surprising to notice that the only trees that had their branches down on the entire property was the trees that was chopped by the landscapers. Chopped branch versus branch broken by wind is very easy to distinguish. When I spoke to the apartment office they asked me to file an incident report, almost admitting to the damage. I promptly filed the incident report. The apartment office also asked for pictures of damaged car and an estimate for repair. I complied with their requirement within a week. The company did not respond for several days. When I followed-up, they continued sand bagging saying talk to him/her, will call you back, call next-day......blah...blah.......When I was relentless, they told me they would not pay for it and neither would they reveal landscaping company’s information. I incurred $1200 in repair cost.I wondered what Prairie Springs was trying to do, by initially admitting to the damage, not sharing the landscaping company’s information and finally not paying for it.It was a highly irresponsible, shameful, scamming and cheating behavior of Prairie springs and CaseUSA property Management Company. I would never recommend this nasty place to anyone.
Moving into the Village at Oakwood has benefited my husband and me all the way around. It is a beautiful place to live in. The administrator has helped me to get multiple service and into other programs that have been helpful to us. I was having financial trouble and the administrator recommended me to a rep-payee service. The rep-payee service takes care of my finances, and keep me current on my bills. I have referred them to people because they do a great job. It was becoming difficult for me to manage my medication. I no longer worry about getting all my medication because the staff at the Village at Oakwood assists me with my daily medications. My biggest relief of all is I no longer have to worry about cooking, the Village at Oakwood provides my meals. Activities are always in session, the administrative staff is very helpful, and the residents are friendly. I really like how the administration solves all my problems.
I have been here 6months now. It has really changed my life by coming here, before I was living by myself for 8years.I currently owned my own house and the house needed a lot of repairs that I was unable to do at the time. I was going to get apartment but due to money situations a friend had advised me about coming to the Village at Oakwood. It was shocking to go from alone to come in here. It has been easy to meet people here. Peoples names started to become common after couple weeks. I switch up seats to talk to other residents that I may not know. The biggest surprise was when I walked in and it was like a hotel in the lobby and there was no smell and no nursing home environment. I looked at apartment and it was all neat, clean with neat carpet, and fresh new paint on the walls. My friends surprised me an decorated my apartment. The apartments a roomy I do not feel crammed it is like a big house convent and comfortable. The hallways are always nice an clean. I am a active church person that attends music hall, Salvation Army, and helps with the food bank giving out food to those in need. I am able to walk without assistance. Everything here is very convent and especially the location to get to different places to eat, shop, and bank. The Village at Oakwood lets me stay active and no restrictions. I like how it offers good after hour entertainment during the weekends and during the week days. The food here is very tasty! The nursing staff is super they give me my medicine on time and make sure that I get it. Often times when I lived by myself I didn’t take my medicine properly. I want to say that as being a man it is a great blessing to have housekeeping to do my laundry and clean my room and to a man that is something that is a true blessing I have this done once a week. I am able to do my own laundry and sometimes do still do my own laundry but to know that I have this service is truly a blessing. The marketing director told me up front all the information about the Village at Oakwood so I didn’t have any surprises. I could not have picked a better place to live.
Don't rent here! Unsafe neighborhood, no security, gates remain open even though they are supposed to be closed. Buildings old, appliances old, we had a permanent smell of smoke in our apartment and we don't smoke. Repairs take weeks to complete and they try to blame the broken part on you! We also had cockroaches all the time. They came to spray but from my trained eye(pesticide applicator) it looked like water. Biggest complaint - they deducted $50.00 from our security deposit to steam clean the carpets even though we had them steam cleaned. The contract states, "The resident shall steam clean carpets, and if they do not the apartment will do so and charge a reasonable rate." Upon challenging the management about the deduction from our security deposit management told us that we were supposed to have the carpet cleaned by a licensed, professional carpet cleaning company - yet the contract says nothing of the sort. They had a plethora of excuses of why they couldn't return my deposit -first it is a federal law, second it is a state law, and last it is in the Landlord Tenant Act. Of course I asked for the statute, section and title number which Ashley said she had no obligation to tell me. Finally she said it is in the contract and we charge everyone to steam clean the carpet. At 5100 tenants @ 50.00 a pop - well you do the math.'
Expensive , rude management , small rooms old stoves and fridges, dirt , not safe, drug and whores community , never again.