208 W I 240 Service Rd, Oklahoma City, OK 73139
Phone: (405) 526-7000
Brands Serviced: Volkswagen, FIAT, Lexus, MINI, Lamborghini, Rolls-Royce, Jaguar, Infiniti, Hyundai, Audi, Mazda, Mercedes-Benz, Buick, Lincoln, Kia, Toyota, Mitsubishi, Subaru, Scion, Alfa Romeo, SRT, Freightliner, GMC, Ford, Maserati, BMW, Acura, Lotus, Tesla, Bentley, Ram, McLaren, Nissan, Dodge, Jeep, Aston Martin, Porsche, Chevrolet, Ferrari, Chrysler, Volvo, Honda, smart, Cadillac, Land Rover
Appointment Needed: Yes
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I have a debt showing on my credit report that says I own money on a vehicle I voluntarily gave back to the Key in April 2015.I have been promised 5 call backs (3 from agents, one from a supervisor, and one from the supervisors supervisor) and NO ONE ever called me back. NO ONE can find my account information. I have been referred to their Lawyer twice who doesn’t have my account information.They finally found information on the balance I owe, not what my credit report shows. I NEVER received information saying I owe the debt. I came across it on my credit report.After finally getting them to agree to let me pay 500 per month until it is paid off, they are refusing to provide me an account summary and something saying I am paying the debt.“They are not legally obligated” I was told.I was told that they will have to get with the VP of the Key to approve summary to be sent to me and also to see how they are going to accept my payments. Still have no response or resolution after 2 weeks.
I have tried to contact or leave message for management of Key finance with no luck. I called many times to explain the cost and trouble I have been having with no assistance given. At time of being only two weeks late with payment due to car not running and expenses and losing time at work,I have been harrassed by one of the people who answers Auto finance when I call.They have called my friends and family and embarrassed me even though I have contacted them many times in recent month.I have health problems and this has made me more ill. I want them to come and get the car!! They should want to, now I have got it running!!!!
I WAS SCREWED KEY FALSELY CLAIMED Icommentedsuicid and husband was shoot in the head parted out the car I as buying I was nt late on my paymentsInAMatter of 3 wks said they were unable to contact me .I called and talk to them they lead me to believe I would get my car fixed or be replaced 3months of payments 469./ 500 down /700. I Tagged.liters I guess I came back from Hell crooks.
So after all the crap you have to go thru to even test drive a vehicle , which is crazy all on it's own, we finally get through all that and test drive the vehicle I liked. We approved for 33,000 and the one I liked was 30,000. So we get back from our test drive and set down to discuss payment, sign paperwork etc... The saleswoman looks at is and says the payment will be $750 monthly!!! What? Are you kidding? This is a joke right? So she says well it's a new car, a 30,000 dollar vehicle. Ummm no it's not "new" it's a 2013 with 20,000+ miles. But even if it was new, $750 a month is ridiculous! Crazy! And I'm not paying that. My daughter bought a brand new car last year with payments of $319. No way I'm paying $750! And the vehicles price was about $6000 over average prices I had been looking at. I've since. Found out that all their vehicles are anywhere from $4000 to $10,000 over, they say it's because of the lifetime warranty?!? Yeah whatever! No wonder the owner can afford to build the largest family home in the United States, the break ground in Edmond next week, please read these reviews before you waste your time! Crazy place to buy a car!!
Me and my husband bought a car from here. Well in the May 20th tornado it was totaled and I was paying for the CPI cause it was suppose to cover the loan note ya right they said I still owe 3000 cause I did not buy another car from them. I can't believe they are trying to charge us and we had there insurance and ours. How do we still owe them. Never again will I go back to them I will walk first.
This place is a joke!! I bought a car from the years and years ago had it paid off in 1 1/2 years. I went back and wanted to get another vehicle drove it home for 3 days and took it back because antifreeze and water was leaking into the oil (pretty bad right) well they took it back no problem. I never even made a payment on it because i didnt have it long enough!! Now this was back in 07 its now 2013 and it is still an "open auto" on my credit report and so i called them and they said they turned it over to their lawyers. So tell me why it says on my credit report that my payments were made on time and i still owe 7500 on it... There was only 2000 paid on it in 6 years and I havent even had the vehicle!! Sounds kinda fishy to me!
Me and my husband came in, because of our daughter to look around,in minutes we had a new car. It was fast, friendly,and with 0 down , you can,t beat it. I been around the city for 33 yrs. and ever have I seem people that get you in an out and don't try to take your back within a week or two. When they tell you that this is it, they mean it. Love you GUYS
I went in with bad credit like everyone else, this doesn't mean I want to get screwed. They said I qualified for $442 a month on 3 cars, one of them was a 2005 Pontiac G6. The G6 only Blue Books for $6300 but at their terms of 48 months that makes the car price over $21000! That's over $15000 in interest and mark ups and over 3 times its value! They were also unprofessional and not prepared for me when I arrived. The Key is no better than any other buy here pay here place, they just say they want to help you rebuild your credit, that's B.S. if you go take a big jar of Vasoline.