500 W I 240 Service Rd, Oklahoma City, OK 73139
Edmond Location: (405) 844-7267
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The owners son makes most of the decisions and he was all I've the place. I couldn't get a straight answer about price, when the glasses would be done...etc. I'm a student and work so my time and money are limited. When they finally did get them ready, the lenses were not correct. They ended up having to be remade and they treated me like I was the problem and became rude and dismissive. The fitting was horrible too. I had a pair of Ray Bans that I had to go back 3 times to get fitted and they bent them out of shape so bad I had to take them elsewherr (LensCrafters) to get them fixed. It's a rushed place, they don't take their time at all. It's all about numbers there and not customer servcice. That's highly important with something as personal and necessary as glasses. I won't go back.
I have had a hard time getting fitted with the correct prescription. Sam's has been cordial and willing to work with me to get the best glasses even tho it was not their problem. I highly recommend them to anyone needing a good pair of glases at an economical price.