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Hours
Regular Hours
Mon - Thu:
Fri - Sat:
SunClosed
Services/Products
  • Countertops
  • Carpeting
Brands
Daltile, Karastan, american olean, anderson, armstrong, beaulieu, daltile, karastan, mohawk, shaw, travertine
Payment method
mastercard, amex, debit, discover, visa
Neighborhood
Central Oklahoma City
AKA

Mill Creek Flooring Center

Mill Creek Carpet and Tile

Categories
Floor Materials, Carpet & Rug Dealers, Carpet & Rug Pads, Linings & Accessories, Counter Tops, Flooring Contractors, Hardwood Floors, Tile-Contractors & Dealers

Reviews

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BT
Becca T.

08/12/2019

Overall
Selection
Service

I had a very positive experience w Kim helping me w a tile issue. She is professional and very good at figuring out ways around a tile issue. The customer service she provided was the best and I would send my friends and family to Mill Creek and ask for Kim! Thanks for your help!!!

L T.

12/13/2016

Overall
Selection
Service

I have bought two different types of carpet from Millcreek the first one wish for my kitchen and with chocolate brown something I didn't even choose so I talk to a manager and got another type less than a year I mean it just looks like s*** worst carpet that I have ever seen very bad if I was anybody out there I would not choose Mill Creek I would go somewhere else before I would go to this place very very very dissatisfied and embarrassed by other people that has looked at my carpet and the person that I have talked to I think her name is Jennifer.

Dr. h e S.

09/19/2015

Overall

THE YOKELS CAME TO MY APARTMENT TO SET DOWN TILE. WHILE IN MY APARTMENT, THEY DEMOLISHED COMPLETELY TWO 125 YEAR OLD ANTIQUE CHAIRS. THEY REFUSE TO BE RESPONSIBLE FOR THE DAMAGES CAUSED BY THESE BUMBLING IDIOTS AND CRIMINALS. STAY AWAY FORM THESE CRIMINALS.

PE
Patrick E.

12/16/2014

Overall

I will start by saying most people that review businesses have complaints. There are probably many satisfied customers of this business. I spent 3 months after my carpet was installed to try and get Mill Creek to respond to my concerns about the installation. This included 2 calls to the company president, Jack Rodden. I finally disputed the charge on my credit card and Bruce from the north Oklahoma City location scheduled our carpeting to be redone on a Friday after 3:00 pm. By 7:00 pm, it was evident that no one was coming. I was done with Mill Creek. My credit card had the charge reversed and I was okay with the status quo. Then I received a bill from Mill Creek for the full amount, so I contacted them again. After 3 months, I finally got someone responsible from Mill Creek to come look at my carpet. He explained that my 25 foot hallway had to be laid the way it was because the rolls are 12 feet long which left me with two seams in the middle of the hall a foot apart. I accepted that it was probably the best it could be, but complained that had I been told this even before installation or when I first expressed concern, I would not have gone through all the trouble I did to get Mill Creek to pay attention to me. He was cordial but all he could offer was an apology since he concluded that there was no real problem. What he didn't understand is that I had a perceived problem that could have been taken care of very easily but I was pretty much ignored by Mill Creek except from their billing department.

oklahomagirl1

03/22/2012

Provided by Citysearch
Overall
Worst carpet installation

I went with this company because they seemed to be big and well known. This was definitely the worse decision I have ever made in my life. Sure their prices are very low compared to other places, but for good reason. They have THE WORST customer service ever. First when they came to install the carpet, their installers were SO RUDE. This company contracts their installation work to an outside company so there is no reliability or trust in their work. After installing my carpets, only a few months went by before the carpet starting bunching everywhere. I finally got a hold of them and they came in to fix the carpet. Again, the same installers came back and they were even RUDER. This was the worse experience I have ever had with a carpet company. After this terrible experience, I had similar carpets installed in my other rooms through a different company and the quality and the installation were 10000% better. Do yourself a favor, go with another carpet place, you do not want to mess with this company.

farmersdaughter

05/22/2008

Provided by Citysearch
Overall
Bad tile installation

I purchased 3 rooms of tile and when it was installed the first time it was done very poorly. The corners didn't match up, the spaces were varied as the installers did not use spacers. When I contacted the company it took much effort to get them back out to re - do the job. When the second crew came they were told only to repair the border tiles and not the entire floor. All of the errors are very noticealbe. I would not reccomend this store.