David Stanley Chevrolet Inc
614 W I 240 Service Rd, Oklahoma City, OK 73139
Appointment Needed: Yes
Brands Serviced: Chevrolet
I was pleased with the salesman. He was very nice and professional. There was a small wait because they were EXREMELY busy, but I didn't mind. I would not recommend them though. After having to speak with several people due to the finance person not completing everything properly and messing up the paperwork, we finally were able to purchase our vehicle. We would have went somewhere else, but they were the only one anywhere near us that had the car my husband as looking for. After everything was said and done, the finance manager handled our account, but the paperwork was still sent to the finance company wrong. Plus don't even bother with going to them for any of the recalls. 3-4 months after getting on the waiting list for the part, we call and find out they never ordered ours. Called a different chevy dealership and was in the next day. Just don't bother with them. There are so many other chevy dealerships that have a much better experience. P.S. My sister had problems with them too...
I've purchased multiple new automobiles in the Oklahoma City metro. This experience rates at the top of the list. The dealership is beautiful and impressive. Our salesman Jerry Effinger and the Finance representative were professional, friendly, thorough and efficient. My son is very happy to be driving his first new truck and I will most likely trade my current auto in with Jerry when I decide I am ready to trade for a new car. I have felt swindled, lied to, and scammed on too many occasions after leaving auto dealerships so it was refreshing to feel like I was treated with honesty and respect at this David Stanley location! THanks again! Kim Norried
This is the worse dealership I have ever delt with!!! I was screamed an cussed at!!! Bought my truck June 12th didnt get my title till September 05th!! I was told they would pay half my TTL an now there trying to back out of that!!! Dont waste your time with these crooks I will never do buisness with David Stanley again!!!!!!! And I dont give them any stars just had to check one to submit my complaint!!!!!!!
You Can Not Trust Them! If buying the car from them wasn't stressful enough. We took our car in for the free oil change and I can't prove it , but I am pretty sure that they switched out the good tires on my new car for old used tires. Since my oil change, I have had to have two tires replaced because they were separating and coming apart.
04/10/2012Provided by Citysearch -
found a vehicle online that had everything I wanted. I called the dealership to make sure they had it on their lot. I was told they did so I made my way to the dealership. When I got there they said they'd see if they could find it. I told them they better since I had talked to someone 20min earlier and they said it was there. After walking their entire lot looking for it, the salesman said they didn't have. I said that really P'd be off. He asked if I would be interested in looking at their several other vehicles. I said since I was already lied to I was not interested in the least.
I was LIED to to get me to the dealership. If they are going to be that shady just to get you on the lot, what else will they lie about?!?!
This place not only treats their customers like crap but also their employees. After three years of working there and taking on more and more responsibilities, they advised me that they were going to have to "let me go due to cut backs". Three years of things constantly being added to my job description and not so much as a pay raise in that time frame and then to be let go without so much as a reason. I have no hard feelings towards their Owner or their GM Shane Downs. They do have some good sales people who truly care about their customers, and they have one desk manager in new cars who does. Their Dealership is horrid, underhanded, shady and unethical. They have one Manager who hires and fires his own family on a fairly constant basis. I cannot count the number of times he has fired and rehired his own sister. They bribe their customers with free gas to bring in a perfect survey or write a good review for them as they know it is the only way that they can get these things with the way that they do business. I have been around the car business my entire life. This place is by far the WORST dealership in terms of service after the sale and the way to do business that I have EVER seen. They have no sympathy for employees who are ill. They terminate employees who come in every day even though they are suffering from a brain tumor and going through radiation treatments, and then have the gall and balls to accuse them of forging doctors notes for the FEW times they missed due to being severely ill. I had a heart attack while I was at work and was back within two days. I came in many times on my day off to handle various tasks that needed to be taken care of for the dealership, and my repayment was termination. They found a letter from my doctors nurse that had been emailed to me and saved on my pc hard drive. They found this after I had been terminated. They tried to misconstrue this letter as me having been forging doctors notes on my computer. Why did they do this? So that after three years of employment, and being let go for no reason, they would not have to pay me unemployment benefits and would be able to under cut me on my final vacation pay. Three years I was there and no so much as an I'm sorry were letting you go. No severance package, nothing. The only employees there that I can say anything positive about aside from the Stanley Family who are wonderful people are Jim Carerra, Shane Downs, and Wes Osborne. The rest of the management and support staff leaves alot to be desired
It needs to be known that this review was written by a disgruntled employee. As a dealership, we are committed to customer satisfaction in everything that we do. We go above and beyond every single day to ensure our customers are completely taken care of. It is unfortunate that a former employee would go to such great lengths to bring negativity to our establishment, but if anyone has any customer service issues please make sure you let us know and we will work hard to help resolve those issues.