In mybook® Other Collection (edit)

Added to your other collection.
Removed from mybook!

We took this business out of your other collection.

Hours

Regular Hours

Brands
buick, cadillac, chrysler, dodge, ford, gmc, honda, isuzu, storage, volvo
Payment method
cash, debit
Neighborhood
Northeast Oklahoma City
AKA

Budget Truck Rental - COLONIAL STORAGE CENTER 222

Categories
Truck Rental, Moving Equipment Rental, Moving-Self Service, Packaging Materials, Moving Boxes, Trailer Renting & Leasing

COUPONS & DEALS

No coupons available

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

mpgoldstein

09/28/2011

Overall
1) Budget website has the wron...

1) Budget website has the wrong name & phone number for their pick-up location, Colonial Storage Center 222.

2) For an hour I got "the run around" from the customer service dept. 410-879-9890 and this number is not for the vehicle I ordered which was a truck, this number is for car rentals only.

3) I had to pressure the agent to get the truck rental number, rather than transferring me.

4) I had to pressure the agent at the truck rental number to give me the local number for the pick-up location. He kept giving me the car rental number which is incorrect. I wanted to be sure it existed. Local information had nothing for company at which I wast to pick-up the truck. No company, no number.

5) I called to be sure there was going to be the truck that I ordered available on my pick-up date because Budget does not guaranty the availability of the truck I ordered. You are just out of luck. Other companies do.

6) The manager of Secured Care Self-storage, the correct name for the pick-up location, was terrific & professional, said that she told Budget that they changed the name of this company over a year ago & Budget has not changed their information on their website or their customer service/internal information. Curious business practice?

7) Shop around. This was a huge waste of time & a disappointment.

Feedback