Advanced Care Clinic
6501 S Western Ave, Oklahoma City, OK 73139Add Hours
In or about April of this year, after two years as his patient, I made a request to Dr. Valuck to be taken off muscle relaxers for a few months because they were starting to lose efficacy. I'd been off them a month or two when I had a consult with an osteopathic surgeon on May 10, who said I needed to be back on them. I told him I was under contract with Dr. William Valuck, that I could only get enough medicine to last until my next appointment with Dr. Valuck, and that, per Dr. Valuck, I'd need a note about the prescription to bring to Dr. Valuck. I was given the note, and I took that note to Dr. Valuck's office at my regular monthly appointment a week later. They made a copy and put it in chart. I saw Dr. Valuck, told him how my visit with the surgeon went, let him know that I'd gotten a partial script from the other doctor and that I’d brought him a letter, as he'd requested of his patients since he was back at Vista Medical, and that the note was in my chart at the front desk. He okayed everything, wrote my new monthly scripts, including one for muscle relaxers for my spine, put the scripts in my file, carried it to the front desk and handed it to them. They made copies, gave me the originals, and I left. I didn't question Dr. Valuck or take any notice of what he'd given me. No need for me to question my doctor of two years, or second guess what his level of authority is at his practice. Further, when it comes to medications, even if doctors overlap, pharmacies keep track, allowing patients to fill certain prescriptions only at certain times, never early.
I was seen again by Dr. Valuck on June 13 at a rate of $165.00. He again wrote my usual prescriptions, with refills, and carried my file to the front desk. They made copies, and I left. The following day, on June 14, I rec'd a letter by mail dated June 12, the day BEFORE they saw me and took my money for the second time since I'd seen the orthopedic surgeon. The letter was one of dismissal from the clinic, citing *a broken contract.* When I called and all but forced the details out of them, because I truly didn't know what they were talking about, they referred to my May visit with the surgeon and my partial script from him, saying *Dr. Valuck doesn't have the right to give you permission to get medicine from another doctor, or to get a letter from another doctor. * I asked how I was supposed to know that since I was the PATIENT, and I had been following my doctor's orders. I have never doctor shopped or lied or manipulated any physician or clinic. I went to the same pharmacy for both fills, and the pharmacist made sure to tell me the date when I could fill the new script. Nothing was overlapped or exceeded any law. Still, I was blamed for my doctor's judgment call, for his writing of a prescription for me, and for his failure to adjust the new script to accommodate the previous one.
I was all but spat at over the phone, then hung up on.