I’m very surprised to read these negative reviews, I’ve been using United off and on for several years. I live in Shawnee and still use United, I’m usualy in and out of there in 10 minutes, never had a problem with my medicine and they are always professional and kind. It’s a family business which I love!!
I was surprised at the friendliness and personal service. No wait time like chain pharmacies. I think they deliver too.
The store was nice and clean. The employees were very helpful. I guess the produce was my favorite
Usually easy to get in and out. I went at a busy time 5ish pm and it took forever to check out. They need more cashiers open during busy hours.
The best Walmart I've been to by far! Excellent customer service! Clean, no long waits in line, fantastic selection of goods!
My granddaughter brought a Rx for her daughter to the pharmacy on 12-15-16 @ 5pm in the evening. She needed an antibiotic and an inhaler. Marjorie Hoover's date of birth is 3-29-16. She is 9 months of age. The Rx was filled. She received an inhaler without instruction on how to use it for a 9mo. old child. She told the person giving her the Rx. she couldn't use it without a mask. She was told the Dr. didn't order a mask so this is what she was given. She was told to see the Dr. the next day. How was she to use the inhaler as ordered without instructions or calling the physician to clarify the order. Upon seeing the physician the following day the physician told my granddaughter he ordered the mask. Why was she not given instructions or the physician called? I personally feel this borders on malpractice. Children safety and care should be our first priority. Waiting until tomorrow until she sees the physician is not a reasonable alternative. Sharon White, RN Marjorie's greatgrandmother
I went in this pharmacy and it is very clean. Everyone in there is very helpful. I like the fact that they will deliver to me considering my busy schedule.
Tech gave me a morphine Rx and nothing was done about it. Also, they are so slow, I have waited in line over 20 min in the drive thru. I have changed pharmacies
The employees are completely incompetent and rude. I have literally never received more horrible customer service. In the year that we've been using United Discount there have been numerous occasions where we were either given the wrong information, and/or crappy customer service. After a year of putting up with this I respectfully complained to the manager and was told to take my business elsewhere if I was not pleased. Not even an apology.
Jim is the most professional of pharmacists I have had the pleasure of meeting. In addition to his helpfulness, he also has a very pleasant demeanor. He treats you like a person, not a dollar sign and goes out of his way to help you. Whether it is to call you doctor, fill your prescription, or to help with your insurance. He goes the extra mile to help you out and the prices are low.Just thinking about going to any of the bigger places makes me cringe. I don't know if you have ever been made to feel less of a person or have had someone talk down to you at a pharmacy, that is the last thing you will ever experience at JIM'S COMMUNITY PHARMACY.I hope that this will help you with your choice on deciding what pharmacy to use, because his way of thinking is to put the customer first. Not like it is everywhere else.