I just got done reading some very negative reviews for this facility. If I had not had a history with Parcway, I would not take my beloved mother-in-law there; however, my family's experience is the polar opposite! We had exceptional care on every level. When we did have a minor issue, it was handled in a professional and prompt manner! The food was delicious - prepared as ordered and delivered in a timely manner! We first utilized the services of Parcway a couple of years ago. We were so impressed with the care received, that we knew exactly where to go this time. In fact, our hospital stay was extended a couple of days in order for us to go directly to Parcway. As for Veryunhappy W., shame on you for allowing your mother to suffer in such squalor. If I had done that, I certainly would not broadcast it to the world and make a "HORRIBLE" situation even worse by bragging about how I participated in abusing and neglecting my own precious mother. After two weeks - at the absolute very most - it's on you. I say again, "Shame on you".
Legacy takes non emergency medical transport to a whole new level. Comfort and care are top priority with this company. When your loved one is in their care, you always will have two medical profesionals on board. They answer questions and if they do not have an answer, they will get it for you. The foward facing stretcher is nothing that we had ever seen. This allowed our family member to be able to see out the large windows that are tinted for privacy and limited motion sickness while in transport. Mr. Strunk, the owner and president of Legacy, took care of our needs with the upmost compassion, courtesy, and dignity. His staff were second to none when it came to taking care of family member. Medical needs were met while providing a loving touch.
This is the BEST medical transport in OKC. Don't let anyone call any other service for you - request Legacy, you'll be glad you did. My dad has been moved by stretcher and wheelchair several times in the last 4 months. Since facilities typically make the arrangements I never know who will show up or whether their vehicle is in good shape. Thankfully Bellevue called Legacy for us. Mark has a top-quality Mercedes van for a smooth ride for his fragile passengers. Much better than the broken down retro-fitted minivans with no shocks that we have also experienced. He's very professional and personable. I won't use anyone else ever again!