I would give ZERO stars if I could. The I40 location had our lawnmower for 10 days. We only heard from them once to tell us their idea of what they thought the mower need it. They ask about washing it and we said we would wash it ourselves and that we weren’t worried about how clean the mower looked. When we picked up the lawnmower they charged us over $1400 and wouldn’t even help my son load it onto the trailer. We did not get a receipt or any paperwork in the entire 10 day period or upon picking it up. He drove it home and unloaded it after rinsing it. The Mower was started to drive it off the trailer and let out a little smoke. As my son was moving it nearer to the house, he engaged the blades and made it approximately 100 feet before the motor seized up. When we contacted Kyle the service manager, he claimed the opposite of what actually happened and said he did give a receipt. He also claimed he had told us it was critical to clean off the fins (which my dad had done before helping unload it) or it would ruin the mower. After making a 3rd trip to Oklahoma City, my dad went in and asked for the paperwork he had requested be emailed to him. On the invoice it says they removed the blades and replaced them along with the belt. They had already been replaced and were still new. The paper mentions a missing gasket andBolt from cylinder 1 and a valve cover leak. However we were told it could be overspill of gas. Apparently they didn’t take a Shop towel that they had already charged us for and wipe in the area that the leak appeared to be (so that they could tell us for sure that the mower was leaking). They said they didn’t do that simple step because we did not have them wash the mower (as they had worded it). Upon contacting the service manager, we were basically told that he had zero responsibility, would not refund our money, would not repair the mower so that it actually ran like when we took it in, and then claimed he had the conversation recorded that he had told us all these things, but refused to produce the recording and said we would have to get a subpoena. He was rude, condescending, and unprofessional on every call. He even called and asked what he could do to fix the situation. My husband was in a meeting and out of state, so he told the service manager that he would call him back once we had talked. When he called him back the following morning with some options of ways to make it right with minimal loss on their part, we were told they wouldn’t fix the mower and they wouldn’t refund the money even if we gave them the lawnmower in exchange. Moral of the story and The lesson I have learned is to avoid Central New Holland at all costs. If they will charge you $1400 to fix a $3000 mower and then not warranty the work, then they don’t need to be in business. Now that I’ve looked around, I’ve seen multiple negative reviews where others have had the same problem. If a company cannot show you an estimate In writing up front and back up their work, then they don’t need a working man’s business (which they had gotten from my dad for years). I’m guessing they didn’t know we were related and and my husband looked like an easy target for a lazy mechanic since he was working in Texas and not here to check up on it. Now that you’ve been warned, take your business somewhere else unless you want to just hand over a large chunk of money just for the fun of it and turn your mower into a lawn ornament like mine is now And have to go spend another $3000 on a new mower on top of it.