My bathroom shower faucets are size "H" broach Price Pfister so I ordered Price Pfister Contempra style faucet handles from this vendor online. When I received them they didn`t fit (note: all Price Pfister Contempra handles are designated size "H" broach by the manufacturer). I then took the handles to both Ace Hardware and Home Depot to check their broach spline size with these store`s broach spline identification jigs in their plumbing departments... both handles were identified as size "A" broach. The plumbing staff at both stores informed me that since the handles were cast and mass produced in Taiwan... the workers there probably forgot to change the jig for the spline size when casting different style handles in their metal foundry. When I contacted the seller and informed him of this he stated: "both Ace Hardware & Home Depot`s systems for identifying spline sizes were generic and inaccurate". This is a complete falsehood, the "Alpha" spline broach size designation system has been utilized and recognized as a universal plumbing trade standard for decades. He then informed me that I could just send the handles back through the mail and I would receive a refund, which I did... but he still refused to give me a refund. I reported him to the BBB (better business bureau) for resolution and refund, but he would not respond to them either. Luckily I had paid with Paypal and filed an appeal for a refund through them after providing proof that I sent the items back with a post office tracking number. Finally I received a refund from Paypal after 90 plus days of fighting with this business. This is a warning to all future buyers about this business... this vendor is unscrupulous and should be avoided like the plague at all costs!!!
My husband is employed there but they claim to be family orientated but i had just left ER room and called and spoke with Candance to have her inform my husband she said she would but she never did. Also they dont allow the wives to have any input on choosing insurance because most men dont know anything about choosing the right coverage. Wevhave yet to recieve insurance cards. Also are couples allowed to be employed there in same area? Ive read other reviews about the clicks in HR and I tend to find its true.. People working with the public should be professional and not rude to the spouses of the employees that could lead to other problems.
I found their Web site by doing a web search. I didn't have a clue as to what name brand faucet I had. So, I sent a picture of the part I needed just like the Web site said to do. I was pleasantly supposed when I got a response within a hour with a link to the part. I ordered the part and it arrived in 3 days. The part worked perfectly. My Water problem was solved. I can't think them enough for the great service they offer. Bravo
Ordered product. Money was taken from my account to pay for the product. Seller will not confirm receipt of payment or purchase and will not supply ANY shipping details. The seller hangs up the phone and will not answer emails when contacted. Seller claims that "internet server's" have blocked their businesses transactions and it is out of their control. (i'm glad I used paypal to make the payment. and that the loss is small)