I have not had a better experience with the care and service of my knives in a long time. Mr. Hardy is honest, well-experienced and very professional.I called for my appointment, he set it up for next day, and took care of my knives while I waited. These were family heirlooms.They look better than I expected and I am very particular. I highly recommend! Fair, honest prices and great.service!Thank you.
I was extremely unhappy with this store. Not only was it a complete mess with boxes and other crap all over the floor, a supposedly Spyderco knife I purchased there turned out to be a complete fake. Even worse, the owner made it clear he would refuse to admit this was the case even if I sent the knife in to Spyderco and obtained written verification (which I did anyway and received a letter stating the knife was fake). Luckily though, Spyderco itself stepped up and made things right by giving me a large discount on another knife. So while I ended up being impressed by Spyderco's customer service, I must also agree with almost all the other reviewers here in not recommending this store.
Fast, cheap, and well done. Couldn't ask for more.
I understand why this guy has bad reviews. I just called to see if he has a specific style knife in stock and while trying to describe it he interrupts me and says what are you talking about I can't read your mind. If he would listen and not be so rude and let someone finish a complete sentence he might make a sell. But instead I will not ever darken his door and recommend everyone else to do the same.