Choose Belsey whenever possible. My husband and I spent 3 days in OKC. We needed a taxi when we landed at the airport because our rental was backed up and we wouldn't be able to get it right away. We called Independent and was picked up by Belsey (sp*), she was very nice, welcoming, and professional. We told her we'd need a cab later that night so she gave us her personal phone number to call and said if she didn't answer to just call the main line for a different driver. That was a terrible idea. We called later that night for a cab to Brick Town, a man picked us up (15 min approx.), ride was fine, but when we arrived at the Harkins Theater he handed my husband the receipt, my husband signed it and handed it back. When he handed it back the cab driver said in an extremely loud and rude tone "YOU'RE NOT GOING TO LEAVE ME A TIP!?" I'm sure there was a much nicer way of saying that.. It's not like we were rushing out of the cab, we were calmly sitting in the backseat, waiting for confirmation that he had everything he needed. The ride was fine so we did leave a tip, although I don't think he deserved one after his outburst. The 2nd bad ride came 35 minutes after we called for a cab to go back to the hotel. The wait was ridiculous, it was cold out and instead of calling us to let us know they were swamped they just had us sit there and wait. That cab driver was also rude, he sounded like he hated his job and/or had been dealing with drunks all night. Which isn't my problem.. and shouldn't have an effect on how he treats the rest of Independents customers. I'm also confused about the fairs. When Belsey picked us up her meter was on $0.00, but the last 2 cab rides meters were on $3 and $4 (almost $5) when they picked us up!? .. and I'm glad I happened to have cash on me. The last cab ride back to the airport we only had a $20 on us. The ride costed us $18, We don't have cabs where I live, but TO ME $2 seemed like it wouldn't be a reasonable tip so I handed him my card so I could leave him $5 and he looks back and says "I don't accept cards" .. ummm.. what!? It says right on your car that you accept cards!? So I gave him the $20 I had and said that I hoped that was alright. If all of the drivers were like Belsey I would highly recommend this cab company, if it weren't for the Cleanliness of the cars and Belsey's great personality, I would have given this company just 1 star.
Serving the Oklahoma City Area.
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We had an emergency come up late on Tuesday night, and I took a chance and called Independent cab in hopes that they would come to El Reno to pick us up, and deliver us to a dental clinic in OKC. I have to say, the lady I spoke to on the phone was polite, friendly, and extremely helpful. She made arrangements for us by 7: 00 am Wednesday, and Rod arrived early, which was great, and we even beat the nurses there. The driver and cab was neat, clean, and extremely nice. I should think I would have a really tough time saying anything at all bad about our ride. Thanks again, from a very happy rider.
Independent Cab`s 1 year Anniversary is on July 7th 2012,so we like to thank all of customers in this past year.Independent Cab is striving to be the best cab company in Oklahoma City & Metro, to give you the service you need and deserve.We appreciate your business this past year and hope to serve you in the future. Thank you to all of our customers from Independent Cab Management and drivers.
Wonderful company! I had an unusual situation and they handled it with great care and professionalism, from the people I spoke with on the phone to the driver who picked up my kids and grandbabies from the train station. Compare these comments to the comments for Yellow Cab in Oklahoma City. I am very glad I chose Independent over the other companies I found listed!
Excellent service by Ghazi (spelling?), the driver who conveyed my mother-in-law and me to and from the doctor's office. He was extremely polite and took special care to make sure that she didn't lose her balance while getting into the taxi. The fellow who answers the phone is very courteous, too. Signs of a great company.
We were in town for business, but my husband abandon me to golf and I hate driving in a strange city. I read great reviews and called this company and they picked me up at my hotel in 5 minutes! The driver was very kind and drove safely
Very quick, dependable, friendly service. I was using a walker and Ron helped me transport it. He took my young son and I on a long round trip errand. He was very kind and helpful. The dispatcher is always very nice, too. Thank you!!!
Amazing experience on NYE in Okc!! Very timely, even with the holiday. Clean cab, smelled great... Very courtious and friendly drivers! Will never use another company in OKC! Thank you for a great safe night!
These guys are good. Quick service, driver friendly. He said it's hard to find an honest cab company anymore. That alone was worth the price of the fare.
They were early. They did a great job. I would use them again. We were honestly nowt prepared and they were very nice and helpful.