Robin was rude to me in front of my daughter and acted like she didn’t care I came in to get my tag I had the money but she told me I had to have the paper insurance proof which I’ve gotten my tag the past 3 yrs without having the paper they just look it up etc... the tag agency has ways of getting it and also the very nice ladies at northeast tag agency also said they can call it in or if I have the email from the insurance agency showing proof etc... and there not the only tag agency that’s said that so. Ms. Robin was being difficult and didn’t want my money maybe because I’m a brown woman I do not know but her spirit was not nice to me at all I would never go back I know that for sure.
Extremely nice and accommodating. Everyone working there including the owner go the extra mile helping in any way they can. The best Tag Agency I’ve found in the whole state. Thank you
We found this tag agency to be very helpful! We worked with Crystal and soon realizes she knew what she was doing. We really appreciated her hard work!!!
I have used this agency for many years and I have always been happy with their service. We got a new car this month and there were some issues that came up when there was a mistake made at the dealer. I called them several times to get some information and they were not only very helpful, but offered some good advice on how to get the mistake corrected. Just paid the tax and picked up our new tag this afternoon plus renewing my driver license. Could not have gone better, even my DL pic was good....... :)John
Well, my experience was entirely different from Harvey R.. The clerks were pleasant, effective, timely and cheerful. Only problem I observed was when the computer wouldn't take the clerks' fingerprint and she got a bit irritated at it. My license reissue was smooth as silk.
I have been using Quail Tag for 18 yrs. Great service, friendly and they know everything they should. Robin and her crew are Perfect Aces in my book. Wouldn't dream of going anywhere else! Thank you Robin!
HORRIBLE RUDE SERVICE. This is the worst tag agency in the whole of oklahoma city. The 2 older ladies are VERY RUDE. I went in the there to renew my tag and stood in line. Another customer came in and asked if she could get a stamp and they rolled her eyes and were so rude to that client, they made her look stupid. All they had to do was to refer her to the nearest post office. She finally had to turn around and walk away. While she was gone, they started talking rudely about her and laughing right in front of 9 other clients standing there.If your owner does not read his reviews online then he is a failure. Many other unsatisfied customers with the same rude experience. The 2 old obese ladies and the young guy there are rude, unprofessional and impolite. They all should be fired. WOULD NOT RECOMMEND TO MY WORST ENEMY!!!
Closed early because it was the end of the month. The doors were locked at 4:40 p.m. I understand if the system is down or there is an emergency but this was strictly due to the agent and staff wanting to be out at 5:00. If the sign on the door says 5:00 the agency needs to lock the door at 5:00. There were people outside who had taken off work early and made arrangements to get there before 5:00. I went on in through the exit door and demanded to be seen. They said it may be 20 or 30 minutes. I told them that was fine. (There were only about 10 people in there and several lines.) I waited about a minute and then was called up. The staff was rude and the agents reply was that she was independently owned. Who runs a business like that? No doubt they were all out by 5:00. I will never go back in there again.
The best Tag Agency on the south side! Super Professional and always pleasant to work with! You don't stay in business for over 20 years without doing things right! Only downside is they are super busy, but again when you are the best, doesn't surprise me!
Discriminatory towards individuals that have DUI's. They lied and told me they couldn't give a standard OK ID when I had SS and expired DL. Biased, judgementaly, unprofessional, and rude... Maybe racist too. The older lady is on the far left when you walk in.