To Whom It May Concern: I was recently in your store shopping for a dress for my daughter, Alex. We had several different appointments that day, and had even "filled" time between appointments at David's Bridal, although I'd vowed we would never shop there. While at David's, the salesperson had been waiting on 3 different girls simultaneously. She would place my daughter in a dress, and then leave her standing in the noisy, crowded store, under fluorescent lights, for about 20-30 minutes. While changing a dress, the salesperson told Alex not to go to JJ Kelly because they would be pushy and only show us $5000 dresses. So when we were done trying on all the polyester dresses we could in an hour, we headed to JJ Kelly. I am writing this letter to compliment you on a great atmosphere, selection, and on your Wedding Stylist, Delia. Upon our arrival, she was charming and helpful. We told Delia that we were looking for a dress under $1200, and she immediately found 4 beautiful dresses, well under that budget. She gave Alex her full attention and made us feel just as important as someone coming in with much higher budget. We did look at dresses at a number of other nice bridal stores, and we had at least 3 other serious contenders - all at the very top of our budget. But we purchased a JJ Kelly partly because Alex loved the dress, and partly because we were so comfortable and impressed with Delia's professionalism. Thank you for providing us with such a nice experience at the end of our hectic day.
There is a new manager and there must be different employees. We bridesmaids and my mom went in expecting the same mediocre service and high priced dresses as the local bridal shops. We were greeted immediately, asked what we were looking for, and even given space to look around for ourselves. My mom had already bought her wedding dress elsewhere, but that did not matter to them. All of us bridesmaids found our own dresses to try on, but everything was "eh" to us, so he picked out some dresses and amazingly there was one we all liked and agreed upon. We all have different body types and he was spot on with the styles. We ordered them, they came in on time and the seamstress was wonderful! It was a one time deal. My best friend is getting married and when we went back we received the same great service (another employee) and the guy who helped me a couple months ago asked me how my moms wedding went. My friend even found her dress and we (bridesmaids) are going back in a week to get our dresses.
David's has made our day! Again. For the second time I have taken a daughter of mine to David's and had the great experience of finding just the right wedding gown without having to even go to another shop. When we couldn't meet our original appt because of a delay at the dentist, we were told to go ahead and have lunch and to come whenever we could get there. When we arrived we were served by a very nice young lady named Morgen. She very patiently brought gowns to us and gave us good advice even though we are not big spenders. She gave us 2 hours of attention and found us a bargain on the dress my daughter liked best. I have to give this shop a 10 out of 10. Brides who like undivided attention should consider trying to go during the week instead of Saturday when most stores are busiest. And those who would rather not have to order a dress that takes a long time in delivery might like David's a lot because there are so many gowns on the rack of all sizes to choose from.
I would highly recommend J.J. Kelly Bridal Salon! Their expert staff is knowledgable, fun and you can tell that they love brides and weddings! They guided me in select ing the wedding gown of my dreams, a beautiful headpiece and veil and pretty bridesmaids gowns to complete my look at my ceremony! My groom even had a great experience choosing his tuxedo's! My mother and mother in law to be also found their gowns there and looked absolutely amazing at my wedding! I would advise anyone looking for great service, beautiful designer gowns for all aspects of your wedding to make an appointment and have a look at their wonderful selection! I did and would highly recommend this salon to family members, friends and even strangers...
I had an appointment at 12:30 ..when I got there I checked in and was told it would be just a few minutes. After looking around at dresses for 25 minutes, I was standing there with my group (all of us holding dresses) and hadn't been called. I said to my group that they had 5 minutes before I walked. An employee names Cynthia heard me and ended up taking me back. She was the absolute best consultant! She was patient and so professional! I ended up buying a dress there due to her customer service (and of course my gorgeous dress!) I strongly recommend Cynthia if you go to David's Bridal!
LeNell, Just wanted to let you know how much I appreciated all of your efforts in finding me a wedding dress. I was beyond impressed with the salon, but most especially your expertise in getting to know me and using that to help with our final selection. I am excited for my wedding day, but even more now because I know the dress you sold me will make me feel like the beautiful bride I always dreamed about! Many Thanks, LC P.S. we will see you in December to pick out a veil/hair piece. My mom and I are looking forward to it, great suggestion!!
I went in to J J Kelly's several months ago to purchase a wedding dress! The staff was so nice! And made my experience so fun. Yesterday, I recieved my Vera Wang wedding dress! I am in LOVE!!! Delia was my consultant, and she is fabulous. She listend to everything I had to say and to all my concerns!! She was dead on with everything she showed me!! She is officially my new favorite person!! Thank you Delia!! You are awesome!!
Amazing service and beautiful dresses. As soon as I walked in the girls immediately knew who I was and looked excited to see me. They had dresses already pulled for me to look through based on what I told them I liked over the phone. The lady I worked with was incredibly helpful and sweet. They all were actually . I had a lot of fun there. Although I wound up buying my dress elsewhere I would recommend impressions to anyone .
After reading the other reviews, I have to say these seem fabricated or over exaggerated. My wife purchased her gorgeous wedding gown, veil, bridesmaids, invitations and tuxedos. All purchases were handled with professionalism and class. Our special orders came in on time and their expert seamstresses took care of my bride with all her concerns. Our wedding day was perfect and my bride looked fabulous.
FROM THE SETTING OF OUR APPOINTMENT OVER THE PHONE TO WORKING WITH OUR CONSULTANT LENELL EVERYTHING WAS FABULOUS! THE VERY FIRST DRESS LANELL PICKED WAS "THE ONE". ALTHOUGH SHE STILL BROUGHT OUT SEVERAL MORE TO TRY ON. HER PATIENCE WAS OUT OF THIS WORLD! SHE REALLY KNOWS WHAT SHE IS DOING!!! CAN'T WAIT TO SEE ALL OF YOU AGAIN FOR THE TRUNK SHOW DEC 4TH! THANKS AGAIN, THE HEITZ FAMILY