Awful! The property is NOT insured!! Roofs blown off and destroying property and vehicles, 2 months later roof still not replaced. Owners told everyone the cars were covered per "their liability insurance", but not the renters personal belongings in the units, then a month and a half later, mind you the entire time the owner said his insurance told him the cars were going to be fixed then after a month and a half his "insurance" changed their minds to it being "an act of God ". They do NOT complete work orders. People have been waiting months on even small work orders to be completed. They pick and choose who pays $375 & who pays $425. Which changes every month! Just because it's affordable doesn't mean they can treat people however they'd like! They're not a registered company. Renters beware, you will be treated as though you are garbage if you rent from these crooks!!! Not to mention, the place is COMPLETELY MOLD INFESTED!!!
Beautiful renovated propertyClose to everything, Great schools!New office staff is Amazing and super friendly. :)
Ghetto apartments.... Black girl in the office is (very) unprofessional, and ghetto... Do not be fooled by the pictures. High crime rate. Need to be low income apartments.
We have lived here for two years. We've never really had a problem with the apartment itself, however, the "extra" amenities have always been lacking (the weight room has had broken equipment since we moved in two years ago, some of it dangerous). But recently after the management changed recently, things have really gone downhill. The pool is full of algae, there are HUGE potholes that could do damage to cars they keep saying they are going to fix but we're still waiting. And there are broken tiles next to the pool that my son has cut his foot on. We recently signed a new lease. And I certainly hope that bringing these issues to light on a public forum can elicit some changes, as talking with management multiple times doesn't seem to help. I don't want to cause a stir, I just want to make our environment safe and enjoyable for ourselves and for our neighbors. I believe we pay well for this.
I'm not one to complain. I never have issues with places I live...and I lived in some sketchy places. Pinehurst is the worst. The day I was to move in they didn't have the apartment ready for me. I took off a day of work to move in and because they didn't have it ready until late that night I didn't get to move in until a week later. I still had to pay for it though it was their mistake. A few months later they accused me of having dogs, saying I owed them hundreds of dollars in pet clean up fees and deposits. I do not have any pets. I brought this to their attention but they told me I was lying. That one of their staff had been in my apartment and had seen it. They clearly had the wrong apartment. I asked them to come check my apartment at anytime to confirm that I had no dogs but they never did. They continued to harass me with rude notes on my door saying I owed them money. I finally called Cottonwood Residential to get the problem fixed and the charges taken off my account. My patio door did not shut all the way since the day I moved in. It had a gap about an inch wide to let all the cold winter air in. My electric bill was through the roof and I only kept it at 67 degrees! It took them all winter to get the door fixed. When if was finally fixed the new door did not lock. My apartment got broken in to, my laptop stolen. Pinehurst staff was incredibly rude and unhelpful about the situation. It is months later and my apartment door still does not lock. They still have not fixed the lock on my door! I call and call and call and get no help. The office staff is terrible. Terribly unhelpful and rude. I have to rig my door to stay shut with something I made just to feel safe in my apartment. Every month I have issues with their website when I try to pay rent. Every. Month. I try to call the office and no one answers. If something is wrong, they just don't answer. It is stressful for me to not get my rent paid and to have to check back constantly to see if the website is working. I am busy, I don't have time to constantly be checking on their website. When it finally does work, rent will sometimes not come out of my account for three weeks, about the time the next month rent is due. So I will have almost a thousand dollars coming out all at once. They just can't seem to get it together. Pinehurst is the worst place I have ever lived.DO NOT LIVE HERE. You can find affordable places without this much hassel.
I was out of the state while my roommates and I were trying to finalize everything for our apartment and James was incredibly helpful and patient working with me to make sure that I knew exactly what to do and that everything was done correctly. He was very efficient and was willing to do whatever he could to help make the process easier for me. Thank you!!! I'm looking forward to moving in!
Very helpful staff that went above and beyond to help me find the perfect apartment. I heard the past management wasn't very good but the new management is extremely helpful and great. James was exceptionally helpful and very personable as well!
DO NOT MOVE HERE. Absolutely horrible place to live. My short term lease was not short enough. Glad to be out of there.
I was approved and Randy told me it was ready that just needed a 10 minute fix. When I went to put down a $200.00 deposit Randy the Property Manager told me the 1 I want isn't ready. Then, he writes up a contract and says it's non refundable. I tell him i might not sign that. He said, "If you think I'm going to take your $200 dollars YOU CAN KICK ROCKS!!!!" I said," no I'm going to kick rocks alright but it's because of your attitude not because I believe you will rip me off." "The only problem I had with it was that i was not signing poorly written legal document. I would have waited until he had more forms but the guy blew up on me. I hope this helps you to not stay here. Room 21 is a crack house apt that smelled like burnt wood until I discovered a crack pipe on the carpet where a dresser use to be. I consider it unsafe to raise children.
No lights in the parking lot. Rude staff. Can't wait to move out.