Very nice bank. Love the girls in Bookkeeping. Easy access but I wish there was more than one location.
Easy set up love the staff always makes you feel like more than just a customer!!!
I love all the multiple capabilities, functions, & features it gives me!! Almost a one app snap!! I haven't ever used this app on any phone iPad but now that I've tried it the widgets awesome overall good at thank you!!
I'm a Realtor who has referred clients to Rachel. I've never met a professional with better follow-up skills! She has solutions for every situation.
A totally incompedant loan officer caused my friend hundreds of dollars in rent and storage. Her has never heard of HIPPA and ask why they were in hospital and what was done. Got upset she could not get an appraisal she had ordered and said she was just going to cancel the loan. Both realtors had to call the bank vice president and finally the realtor went to another bank and things went very smoothly. Avoid this bank for home loans
Do not use this branch. The people, especially manager, do not know what they are doing here. I was told by the "Branch Manager" Tina, that she could stop some transactions from processing through my account with just a Stop Payment issued, instead of closing the account, which is what I was asking her to do to begin with. Well, her plan failed miserably and it just cost me $873.46! And since she also failed to apologize for her mistake, she closed my accounts and refused to open new ones, instead of admitting it was her fault. Go to any other branch but this one....this is the third time I have had an issue with this branch with unprofessionalism, rudeness and incompetence. All other branches can at least handle business properly.
HORRIBLE BANK!! Allowed R L Massion & his girlfriend to forged my IRS check without checking ID, let him deposit it into his account. It was over $8000.00 then refused to help with all documents for the police report, even after they verified that it wasn't my signature. The guy in charge ( YES MAN) said their FRAUD department will handle it. Didn't contact the police about the FORGERY with the police. All they did was asked him to bank elsewhere. Never bank with this BANK....unless you want your money to go to someone else!!
Closed down! They turned it into a Dr. Office
Terrible customer service. Teller was not friendly. Barely spoke. Acted like she was doing me a favor. Would not use this bank.
0 STARS-The worse bank I have ever experienced! Not only do they no longer have a drive thru, they take FOREVER! No exaggeration. The line had literally 18 people in the lobby with 2 tellers! It was 2:15 PM so no rush hour there. Why don’t I just mail in the payment you ask? Oh because they cannot seem to mail a statement for 2 months!#1) No drive thru? What national bank does not have a drive thru!? Nor a drop box! Seriously!?#2) I have worked at bank before myself, who hasn’t? A transaction should take no longer than 3-5 minutes. Let’s just give BOA credit and say they are fast… That would mean I would have stood there in line for 54 minutes just to make a payment! Hell I might as well clock in. Who has 54 minutes to wait in line at a bank to make a simple payment? Half of the time I just say I don’t need a receipt because it takes so long. Let me add that I use 5 different financial institutions and this is by far the worst one. I dread going every time. I would not even bother going to any of these locations had the statement been mailed to me. Not one location is better than the other, trust me I’ve tried 4! Same lousy experience every time.