Very nice bank. Love the girls in Bookkeeping. Easy access but I wish there was more than one location.
Easy set up love the staff always makes you feel like more than just a customer!!!
I'm a Realtor who has referred clients to Rachel. I've never met a professional with better follow-up skills! She has solutions for every situation.
A totally incompedant loan officer caused my friend hundreds of dollars in rent and storage. Her has never heard of HIPPA and ask why they were in hospital and what was done. Got upset she could not get an appraisal she had ordered and said she was just going to cancel the loan. Both realtors had to call the bank vice president and finally the realtor went to another bank and things went very smoothly. Avoid this bank for home loans
Do not use this branch. The people, especially manager, do not know what they are doing here. I was told by the "Branch Manager" Tina, that she could stop some transactions from processing through my account with just a Stop Payment issued, instead of closing the account, which is what I was asking her to do to begin with. Well, her plan failed miserably and it just cost me $873.46! And since she also failed to apologize for her mistake, she closed my accounts and refused to open new ones, instead of admitting it was her fault. Go to any other branch but this one....this is the third time I have had an issue with this branch with unprofessionalism, rudeness and incompetence. All other branches can at least handle business properly.
Horrible Horrible Horrible!! Allowed RL Massion & his girlfriend to forged an IRS check without checking ID, let him deposit it into his account. It was over $8000.00 refused to help with I all documents for the police., even after they verified that it was not my signature. The guy in charge (he thinks) said their FRAUD department will handle. Didn't contact the police to press any charges for FORGERY with the police, other then asked him to bank elsewhere!! Never bank with MIDFIRST BANK, unless you want your money to go to someone else.
HORRIBLE BANK!! Allowed R L Massion & his girlfriend to forged my IRS check without checking ID, let him deposit it into his account. It was over $8000.00 then refused to help with all documents for the police report, even after they verified that it wasn't my signature. The guy in charge ( YES MAN) said their FRAUD department will handle it. Didn't contact the police about the FORGERY with the police. All they did was asked him to bank elsewhere. Never bank with this BANK....unless you want your money to go to someone else!!
This bank is nor a friendly bank. Even cashing a check and the talk to the check writer ...No good and rude. I guess I should respect my chase bank and city bank more because they are a service bank
Closed down! They turned it into a Dr. Office
Terrible customer service. Teller was not friendly. Barely spoke. Acted like she was doing me a favor. Would not use this bank.