In late 2016 and early 2017 I had two eye surgeries at the Dean McGee Eye Institute in Oklahoma City. A mistake I wish I could undo. If I ever have eye surgery again, it will be somewhere else.
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I absolutely love this place. The staff is not only very professional but they are very fun!! If I lived in the city I would want to work here. I…
Our family has had several surgeries here. We are pleased with the staff, procedures and environment. WONDERFUL PLACE, AMAZING PEOPLE
I was treated here for a retinal tear. The retinal specialist was excellent, I will not go see another doctor as I have had great care here. In an emergency I was admitted and treated for a tear within 45 minutes of walking through the front door.Routine follow-up visits have been typical of most doctor offices with sometimes long waits (have to handle those emergencies).
I've been seeing Dr. Womack for about 3 - 4 years now. He's a real professional who always has his patients interests at heart.
Disappointed with the Okc store. Had my eye exam there. It was good, service was great. Then when I brought my frame for them to put the prescription lenses in (transition black, and all the other fancy stuff I could) I was charged 183$. Fine. When I came to get them there was a glare and they said I hadn't asked for anti-glare coat when hey offered it to me... Funny, cause no one offered it to me or I would've said yes. It cost additional 60-70 dollars and had to wait one week because they sent them to California. It was painful but i said yes, too late to have them done online like I had originally thought. I called yesterday (4 days after the day when they were supposed to be back), cause no one had called me and they said they were ready and someone had attempted to contact me the day before.... No one called me the day before. Finally I go today and after 20 minutes of waiting they let me know that they aren't ready... The lab person had set them aside because he/she thought they were ready. "That's what happens when you employ 18 year-olds," she said. The lady said she called the other store and they have what it takes to get me my lenses with all the stuff I want and they will be as good as the other place in California where they were supposed to send it but didn't... The lenses will be ready tomorrow. I'm supremely disappointed why didn't they just do that in the first place?! Are u getting any more money by making me wait?! supremely dissappointed.
I loved Dr Johnny Jones he and his staff were wonderful. But the Portland Optical staff did not do a good job of fitting or helping. I am not buying glasses here again.
I had the CK procedure done in 2004 and did not gain 20/20,not even close, still wear glasses. I guess this procedure doesn't come with 20/20 or free because he told me that there would be another procedure out in about a year that would fix what the CK had done, but would cost me $3600 the same as the first. I'm tired of hearing him on the radio saying free if not 20/20. He has done some good for people but he is out to make a buck also. cowboybluiee
I have been back 7 times to try to get the my glasses fixed. They return my money. Every time I go back there is someone trying to get their glasses fixed. This has been a nightmare!
Don't waste your time or money.Got an exam & glasses there - knew right away something wasn't right & employee wouldn't listen.I went to a new place & found out the prescription was wrong. When I asked for a refund all they wanted to do was "give me another exam for free"They finally agreed to give me a refund on the glasses only - minus a 20% restocking fee.
I was beyond disappointed with my visit. My daughter is 7 months old and after waiting a month to get her in I made sure we did everything right prior to our visit. Pre-registered online, the morning of our appointment I called to confirm they received it and see if we needed to arrive early for any additional forms, they assured me that everything was there and that arriving on time would be perfect. My husband and I got there 10 minutes before our scheduled time and proceeded to wait.... and wait... and wait. When I inquired as to how much longer it would be they informed me that an emergency came up and they were running at least 30 minutes behind schedule. I understand that things like that come up but if I arrive late to ANY doctor's office more than 15 minutes I have to reschedule and pay my co-pay for that visit. All they had to do was call me and let me know that they were behind and we needed to either reschedule or push our time back. After 30 minutes of waiting and my daughter screaming in the waiting room we left. I cannot believe they claim to be a children's facility when they have no concept of how their unprofessional behavior will affect an infant.