I ordered 3 guys for 3 hours. Only 2 guys showed up. The owner (Rick) assured me he would issue a refund. I reached out to him again after a week passed. He said he sent the refund that day and to expect to wait 7-10 business days. Having not received the refund after 30 days, I reached out to him again. Again he said he would check into it. And no further response.After filing a complaint with movinghelp.com, Rick "claimed" I said it was okay not to refund the money... absolute lie. I would not recommend using JTR of OKC for your moving needs.
Late, changed the rates from $35/hr for two people to $45/hr after they were done. Owner Rick is a nasty individual.
Guys showed up 30 minutes early. Great! BUT then went way downhill... They said they had to leave 2 hours early because they scheduled someone else. Ok, so the next day they came 3 hours LATE!!! Then at the end of the move they jacked the price from $35 per hour for two helpers to $45 an hour. To top it off, the owner basically stole property from me by promising to pay for it, then kept saying, "next week, next week, next month" then told me to come pick it up because he doesn't want to pay for it anymore. Ok, yeah I'll just swing by 1200 miles for that... Deceptive, dishonest, and a dip$#!t
They are already late and finally called back after I called them. They are 40 minutes away so their listed address is NOT where they come from. Will be at least an hour late. All I can do is sit in this U-haul and wait. BAD BAD BAD
The movers were over three hours late to job, the girl mover who was there was on her cell phone talking about proactive and chit chatting away leaving the whole time, they piled almost all my boxes in one corrner of the house even tho they were all labeled didny have the tools go help put furniture together and when they put my brand new bed together they broke a peice off, i only know bc i later had to retrace there steps and redo all there work. Both workers were not quilifed movers
They were early. They did a great job. I would use them again. We were honestly nowt prepared and they were very nice and helpful.