Get my annual eye exam with them every year and I always get the clearest Instruction and the friendliest service, the techs like Janet are great. It’s always a pleasant experience!
This experience cost me an extra $225!! Dr. Lyons checked my eyes twice and both prescriptions were wrong. I couldn't see a darn thing out of either sets of glasses and the lab tried 5 times to get me correct lenses. When I told them who I went to they said no wonder. They have had problems with everyone who goes there. Pretty bad when your lab says that!! He flies threw the test and when I said wait he kept going and didn't care. I finally went to another eye doctor and he got my script right the first time!
Dr Latimer is amazing with children and great all around. Friendly staff. Been going here for years.
Let me preface this by saying that Dr. Greenhaw is a sweet man, a nice enough eye doctor. However, if you make an appointment, you should not have to wait for over an hour to be seen! Then, the front staff are extremely unapologetic about how they have absolutely wasted your time, and not concerned that they have lost a loyal customer. I have gotten my contacts here for awhile and it is consistently bad. I have a pt of patience. I also work in Healthcare, so I understand when the staff is having a bad day, so I gave it time. Also, for the past 2 years they have had this TERRIBLE ringing in the office, like tinnitus x 15, that you can't get used to. Like, fix that already! The frame selection is limited as well. People, go SOMEWHERE ELSE. Don't waste your hard earned money here.
I made an appointment and drove a long distance. When I arrived, they claimed I did not have an appointment and would not see me. The secretary was VERY RUDE. I asked her to ask the Optometrist if he would see me and this appeared to make her furious. He agreed, and then rushed my appointment so quickly he misdiagnosed my prescription. NO ONE SMILED the entire time. The staff there are not nice people. I ended up seeing another doctor and I am out $69.00. NOT WORTH IT TO SEE THIS DOCTOR.
1 year ago, my girlfriend went to get contacts at this place. We have Blue Cross Blue Shield insurance with a $25 copay for the exam. It covers up to $130 of the price of contacts. My girlfriend was told she had to pay $89 for the exam and $200, the full price for her contacts. And she would be reimbursed the difference in what our insurance didn't cover. She paid the $289 and ordered her contacts. A month later, she had to call their office to tell them she had not been reimbursed yet.Today, Feb. 27th, 2016...the very same thing happened!!! She was told it would be $89 for the exam and $200 for her contacts. She paid the $89 for the exam and was told she could not have her prescription to order the contacts until she paid $200!!! She said no. The office staff are very rude, and unprofessional! They do not know how to handle a patient with insurance or how to deal with the paperwork involved. We will NOT ever return to this place again!!! Buyer beware!!!
Was not thrilled with this eye doctor. Only went there because I was was covered under my husbands insurance.
Great experience all around!
Staff were friendly, knowledgable, exceptionally helpful and made me feel comfortable. Dr Hefner and staff made me feel like the first priority was my sight and not how much money they could extract from my wallet.
Best experience ever! Felt very cared for at every appointment. Dr Belardo preformed my lasik 4 or 5 years ago and I am thrilled! I realize lasik is not for everyone and have been told that some centers will do it even if the patient is not a good candidate. I was told a price and that is exactly what I paid-VERY reasonable!!! Cannot say enough good about this office. I keep up my yearly eye exams and always feel I am getting the best care and advice. A+++