I was quoted a price of $705 for tire replacement and alignment, replacement of the splash guard, and changing the air filter,which I approved. On 3/7, all work except for the splash guard was completed and I paid $626, which included the price of the splash guard which had to be ordered. The only thing left to pay was the labor for installing the part, estimated at $80. On 3/13 my husband returned to have the part installed. He was charged $284, bringing the total amount to $910. A 30% increase between the quoted and approved estimate, of which I was never informed or given the opportunity to consent or refuse.
1500 E State Highway 114Southlake, TX 76092
From Business: Grubbs Infiniti, located in Grapevine, Texas, is a full-service automobile dealership that offers new vehicles from Infiniti and all makes of Pre-Owned vehicles. We offer several models, such as the Q40, Q50, Q60 Coupe and Convertible, Q70, QX50, QX60, QX70 and QX80. Grubbs Infiniti provides a range of cars, and sport util…
7609 SE 29th StOklahoma City, OK 73110
From Business: David Stanley Dodge is an automobile dealership specializing in sales and service of new and pre-owned Dodge cars, vans and sport utility vehicles. Its inventory …
I-35 & S Guthrie ExitGuthrie, OK 73044
From Business: Oklahoma's only one stop/ all inclusive mobility sales and service center. Oklahoma's Largest Provider of Wheelchair Vans, Wheelchair Lifts, Mobility Driving Equi…
I made a price deal on a new truck with the sales manager and we agreed to a price. The sales manager came out about 10 minutes later and said the general manager wouldn't let the truck go for that price. I stated we already made a deal and agreed to the price. I ended up paying about $900.00 dollars more for the truck. A deal may not always be a deal at this place. Where I come from when you shake hands and agree to a deal, then that is your word. It tells a lot about this place when they don't keep their word. They failed to tell me about hail damage on a new truck also, and so far they have not fixed it even though they said they would.
Was treated very wonderful and I give an A+ on customer satisfaction. Will be recommending them to everyone I know
Great sales people. Good service. In a good vehicle. No problems. Had good test drives. Test drove around three decent car's.
Very good deal for cars.i got a good car!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Reasonable and match-able prices, they can beat any retail or private prices, great after sale services, what you need they can bring it to you, most of the time at free of cost, friendly staff. Highly recommended
DO NOT WASTE YOUR MONEY here. 30mins after purchasing an driving off the car shut. Took back to the dealer/owner said he would repair. One day later the car did not start. Two days later after getting the car to start, while trying to take back to dealer for the 3 time with 24 hours. The car cut off in the middle of the street, started smoking and would not start. Day 3 had the car towed back to Motorfair. Owner gave a verbal 90 day warranty than a 14 day written than zero. Not to to repair because it was "As-Is". In three weeks I drive the car one time for 10 mins.
Salesman was nice, sales manager was rude.. very rude.. got the windows tinted there yesterday.. very crappy job.. gotta take it back
I sent an e-mail to my service consultant on Wed. Jan. 3 for an appointment for Friday, Jan. 5 at 8am. I arrived at the dealership and was told my consultant was off that day and Mr. Curt Wagner would help me. I told him I had an engine oil leak and need a estimate of cost for repairs and I left the auto. At 10:30am I called Mr. Wagner and was told he had no news about repairs and would call me. By 2:30pm I called Mr. Wagner and got his voice mail and left a message to call me. By 3:30PM no call back and I called and got Mr. Wagner and was told the same no information. I told him I would be in at 5pm to get the auto. I arrived at the dealership and Mr. Wagner had not gotten me a estimate and I got my auto and left. I have been a customer of Bob Howard for over 20 years and have never been treated so poorly in my life. Mr. Wagner has no "customer service" skills at all and if very unqualifed to be in that position. I would not recommend Bob Howard Chevrolet.
Awesome staff and understanding people and reliable vehicles