Very good. Need to know where to turn in equipment.
When it comes right down to it the cost is much too high for the Internet speeds delivered. Had an outage 2-3 days ago. Still out. Called to find out about how much longer it would take to be back up. Was advised "not much longer. Internet will be back up in no time". Asked if I could get a real world estimate on up-time and he said, and I quote, "only a couple more days"!? Seriously???? Unacceptable UPDATE: MAY 24th (about 6 days out). Called yesterday and no idea how much longer. I have my doubts they're in much of a hurry. FYI TO ALL CURRENT CUSTOMERS: CALL AND REQUEST YOU BILL TO BE PRORATED FOR THE DAYS YOU'RE OUT! Was told on the phone that they won't just do that but that you have to call!!!UPDATE: May 28th still out. $43/month for less than 3mbps and still have to deal with this.
There were mixed reviews about the Atlink service, but we have had this beacon type of service before and knew there were risks with this type of service. There is a chance that distance or a poor line of site can disrupt reception.We contacted Atlink and within two days the service was installed. The beacon receptor was very small and attached to a vent pipe on our roof, which was appreciated.We paid for the $40 service and so far the service has been phenomenal. We have picked up excellent reception for both internet and Netflix. Only during the recent very severe stormy weather we have experienced here in the Bridge Creek, OK area, was there one short drop of service. In our case this is the best service have had in recent years. Certainly better than the much more expensive Cox service we have had up until now.
They bought out our previous internet service provider. The only reason we had it was because AtLink showed up after we complained numerous times that the internet service we paid for we were receiving less than 10% of the speeds we were told we would receive. They showed up to our house when NOBODY was home, ripped the dish down they had installed and left it in our back yard with zero notice from the owner of AtLink or any of their techs. In fact the dish is still sitting in the back of our lot and it'd be great if someone would come and take it away. Furthermore, it seems that AtLink has their hands in the pockets of the council and in doing so has limited most rural residents of Piedmont, OK to only one provider, them. Lastly, after giving a fair and honest review on their Facebook page they promptly blocked me. I might add that I posted clear and obvious evidence of the poor service being provided.
Worst company in the world to do business with. Poor customer service and raises rates by the day. Errors on every bill.
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