Shelby has been doing my hair for years! I've followed her everywhere she has gone and will follow her where ever she goes! My hair is healthy because of her expertise. Every time I get my hair done I get so many compliments! She's perfect at color. Her cuts a right on! Nobody touches my hair but Shelby!
I called ahead of time to speak with a stylist for my hair. I requested the most advanced stylist available, discussed our plan, even had several photos. I am a brunette Latina wanted Ombre, ended up with orange hair and red roots. No blending,and straight lines where the colors connect. I could have done a better job at home with a cap ! Hoping to get this $200 catastrophe resolved ASAP
Terrible salon. I feel as if my hair is in worse condition than before I went. There was constant pulling. They were pulling and brushing my hair so hard there is probably damage. My hair color does not look any different. I sat at the shampoo bowl for a while putting strain on my neck. It was not styled how I wanted. I showed them a picture and it looked nothing like it. They parted my hair the opposite way of how I always do it. Please save your money for a more professional salon downtown. They are better with quality products. I suffered the mistake of going somewhere just because it was close.
SALON: had an appointment with Tracy the salon manager for a cut. She was running about 20 min late but dnot think she had an appointment before me. I brought pictures of the a-line cut I wanted as I have straight hair with no body and brought pics of similar hair. She put these huge 1.5" chunks of layer into my hair, straight out of the 90's. I told her the pics did not have that and it's a smoothly tapered cut. She had to cut more length off the lessen the damage. Needless to say, that was not the cut I wanted. I called to cancel the follow up appt as there is no way I'm going to let her cut my hair again. She asked if I wanted to reschedule, I said no, I am not happy with my cut. Instead of offering to make it right or do anything at all to keep a customer, she said ok. Bad cut, bad customer service, bad experience. BAD Ulta, BAD!!! They get one extra star because while I waited I found a cute nail polish color.
about two years ago I use to go to this ulta but I stop coming to buy there but recently started going again the first time the lady was were nice but my second time this heavy set woman with glasses ask if I needed anything I said no thank you so then I notice she started following me around. i went somewhere else just to see if shes following me and she was like a was going to steal something I work hard for to buy me my stuff I don't need to steal! but I tried to give it another chance and go back and she was there and did the same. I don't know if she racist or whats her problem but she needs to get fired because I feel very uncomfortable to go back and loved going there!!!
Company spent 41k on a project that this company and never received a piece of work that worked. Had to fly ourself and there employee at our cost to get software up and running to ohio and Flordia. Ohio never happened and Flordia fell flat because of so many problems.
I use this company's software to manage my medical clinic's daily operations and billing. Customer service is superb. I would recommend this company to healthcare providers needing extra help with clinic and patient management.
Customer service from the owner of this wonderful fragrance house is always top notch ! Always has many of the harder to find fragrances in stock as well. IMHO THE BEST shopping experience for perfumes and colognes in Southwest Oklahoma. I encourage everyone to check them out !
This store is incredible. If you like good service, friendly smiles, and fun makeup, you need to go here! I told the associates I was going on a trip and that I had a few things I could buy but that money was tight due to the trip. They got me what I needed, and then gave me MULTIPLE samples of things I said I liked (such as this one girl's foundation - it was YSL and INCREDIBLE.) And, the manager, Beth, was telling me about BB cream, which I never knew what that meant, so she recommended her favorite kind and also gave me a sample. Every single associate at that store was REMARKABLE and gave impeccable service that was both funny and professional, and I was especially impressed by Beth taking a personal interest in my needs. There is a Sephora, inside a JC Penny, closer to my home, but I will NEVER return to that store after the treatment I received at this store. They made me feel welcome and at home.
GO SEE GLEN, GIRLFRIEND!!! Glen is the store manager, and he is so incredibly knowledgeable, kind, friendly, patient, and really fun, all while being extremely patient. He has always remembered me by name since the first time I walked in, and he always asks me about what's going on in my life. Even if I haven't been there in a few months, he remembers what I've been up to. Even if I'm not in the best mood, and even when I am, he makes me laugh and puts a huge smile on my face. That level of customer care and service is so rare these days. He has pointed out many products to me that I have purchased, LOVED, and never would have known about without his assistance. He is absolutely NEVER pushy about this process either; it's clear that he's just genuinely concerned about helping you look and feel your best! You can tell that he loves his job and his customers, too. Also, Sephora is a crack house for makeup lovers. They have all kinds of funky tools, nice brushes, every type of makeup you can imagine, hair products, fragrances, etc. Their sale section is always stocked with fantastic products at unreal prices as well. If you don't know about it, the Sephora line of makeup is JUST AS GOOD as it's high priced competitors; in fact, I prefer the Sephora brand to many others. (The jumbo water proof eyeliner has LITERALLY changed my life. I get so many compliments on it, and it truly does stay brilliant and never smudges, even if I wear it at the gym after work.) All of the Sephora stores are great, but, I must say, if you want a truly remarkable shopping experienced with personalized, patient, and cordial service, you truly must go to this one - because this is the one that Glen is at! I know it's the only one I go to. Glen is an asset to Sephora, and anyone who gets customer service from him is lucky to have experienced it. He sets the bar so UNBELIEVABLY high that no one else even begins to measure up!!!