My husband and I brought our car in for a new windshield. They did a fine job and actually matched a lower price quote that we'd gotten from another company. We were very frustrated, however, with the amount of time it took them to finish the job. When we dropped the car off, they told us it would be ready in an hour, possibly hour and a half. After two hours of running errands, we went back to check on it. THEY HADN'T EVEN STARTED. When we pulled into the place, we saw one of the technicians taking a different car back into the area to start working on it... a car that definitely hadn't been there when we dropped ours off previously. They had the nerve to tell us that ours would be next and the reason for the delay was that there were other cars that had gotten there before us that had to be finished. Again, we were told to wait an hour or an hour and a half for it to be finished. Nearly two and a half hours later, we finally got the call to come pick it up. This makes for a total of at least 4 hours from when we dropped it off... A word of the wise- if you are going to use this company, don't leave your car there and expect it to be done within the time frame they give you. It appears that they put you on the "back burner" and give priority to others who stay to wait. We will be taking our business elsewhere next time...
1300 N May AveOklahoma City, OK 73107
From Business: Glass Doctor is one of the nation's largest full-service glass repair and replacement companies. With more than 275 qualified franchise shops, Glass Doctor is rea…
26. Glass Doctor
I Recently had windows replaced at my house(Such a stressfull process). I got quotes from a few places in and around the Springfield Illinois Area.…
2501 NW 10th StOklahoma City, OK 73107
From Business: Welcome Stop-A-Crack Windshield Repair! Our goal is to repair your windshield. Here at Stop-A-Crack Windshield Repair & Replacement we are affordable, reliable an…
Safelite Auto Glass was very fast, very courteous, and so helpful. I went into the shop prepared to pay for my chip repair service, but the lady behind in the office was certain this should be covered by my insurance (even though I had already called and checked with my insurance company). Turns out, I didn't communicate clearly when I spoke with my insurance company and the entire service WAS FREE. Safelite's warranty is out of this world.! IF the repair ever cracks and further repair cannot be accomplished, they will pay the amount you paid for the repair towards a replacement windshield (or the amount the insurance company covered...) I would go back to Safelite if I ever had another issue with my windshield or other car windows, and I would highly recommend them to family and friends!
It was as good as it could be.First, ANY service business SHOULD be over run with work so TIME will be something that can vary from hour to hour. I made an appointment in the morning for that afternoon, showed up on time, two others were already waiting, shop was busy, but mine was brought in at the first opportunity, mine was just a windshield and it was done in about an hour. They transferred my parking decals and toll tag perfectly and installation was as good as I could have asked.Since mine was paid by insurance I only had to pay my deductible so the price was never an issue, but what I got was worth whatever I would have paid.Staff was as courteous as I could have asked, work was as good as I could have asked.
Customer service was great when I called to get pricing and set up an appointment. The day they were supposed to come out it was scheduled for the morning. At 1pm I called to see why they had not shown up. I was told that they were a person short so I said for them to come out the next morning. I was told that I would be the first appointment. When they had not shown up at 9:30 am I was told that they went to another appointment first. At 11 am when I called I was told the same thing again. I canceled the appointment and went with someone else. I never received a call from the owner. Wouild NOT recommend.
Of course City Glass is busy, I would expect any business that puts out a good product at a very fair price to be busy. Every time I have went to the North May location, they have customers in their waiting room area. They write up custom orders quickly & thoroughly, then move on to the next customer. I've never had to wait too long. I think they are all experienced & helpful with suggestions. I have recommended them to others in the past and will do so in the future. If you want a glass store to hold your hand, then expect to pay for that service...although I thought they were all very nice.
The customer service was the absolute best I have seen in the auto industry. From the phone call of price checking to the guys who came out and replaced the glass I could not have been more pleased w/ the service the company gave. ABSOLUTELY the best to deal with.
we offer a free mobile service, in metro and surrounding areas, low price guaranteed, don let the competitors foolyou, with negative comments , we been in bussines for so many years and people keep recommending us, thanks for your bussines Oklahoma.
The team at Auto Glass Now are flexible and willing to work with you, and they have great prices on services. There was some confusion on scheduling for me. I hope in the future they'll improve communication on this end.
My windshield broke and so was I, but auto glass now got my cracked windshield replaced In just over an hour on short notice and vest part...... did it for a hundred dollars cheaper then any where else I found
they were able to replace my windshield within an hour and even replaced one of my windshield wipers because they noticed it was torn. Thank you so much!