THEY DO NOT HAVE 0 STARS AS AN OPTION!This past Friday was one of the most embarrassing and disappointing experiences I've had as a customer. I saw the advertisement and spoke directly with Petra who booked me for 8/10 @630pm which was roughly less than two weeks out. So during this time I'm so excited about the services I'm to receive and started contacting my friends to go as well. I made contact with the business on three occasions to make them aware I was bringing a friend or two. One of my friends were so excited, she prepaid for her service. NO WE DID NOT USE GROUPON. Well prior to me leaving for my appointment I was contacted twice by Petras assistant, I believe her name is Lori asking me to reschedule an appointment that was made on 7/30 and I'm due to leave soon so I can make it on time. HER REASONINGS WAS HER SON WAS HAVING A BABY SHOWER AND DIDN'T WANT TO MISS IT. Another friend and I happily walked our big beautiful bodies into Petras establishments at 611pm! I'm the only person getting weightloss services and this friend was there because I invited her. WE WERE IMMEDIATELY GREETED WITH ATTITUDE AND DISRESPECTFUL COMMENTS FROM THE ASSISTANT. SHE KEPT TELLING ME THAT PETRA WASN'T THERE AND I NEEDED TO SEE HER PERSONALLY. I TOLD THE ASSISTANT TO CALL HER BOSS TO GET CLARIFICATION IN WHICH SHE DID BY GOING OUT THE BACK DOOR TO TALK SO WE COULDN'T HEAR THE CONVERSATION...that bell is a dead giveaway! WHEN SHE RETURNED WITH PETRA ON THE PHONE SAYING WE WERE CRAZY AND SHE WAS GOING TO CALL THE POLICE...mind you no one was irate...THE ASSISTANT LIED! My friend who prepaid came in during this time and hearing this owner say some of the things she did was really disappointing as a businesswomman. As of today, 8/15, Petra has yet to reach out to me, however she did contact my friend who prepaid...YES THE ONE I REFERRED...she hasn't gotten a refund yet. I WOULD LIKE FOR PETRA TO MAKE HER WRONGS RIGHT!
From Business: Massage Therapy, Swedish Massage, Therapeutic Massage, Sports Massage, Deep Tissue Massage, Relaxing Massage
From Business: Men in Oklahoma City will soon be able to get dapper beard trims, facials, and massages without hurting animals. Vegan-friendly men’s grooming boutique Manscape &…
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Jenny gave me a fabulous massage! She was so nice and really made sure that I was comfortable and relaxed. Recommend!
The building was not an atmosphere that represented tranquil, pampering, relaxing experience. The lobby was very dark which gave an impression of uninviting. No one was at the front desk when I entered. The room I was directed to was very dark and had blankets and sheets on the massage table that looked like what a college student would choose for their dorm room bedding. The woman simply told me to get ready and she would be back. I received no instruction or registration. she did not ask what my main areas of focus were that I was wanting during the massage, she simply just started. They don't have any aromaoils, they simply mix some oil with regular Jergan's daily body lotion, I have lotion and oil at home that is nicer than what they have. The massage itself was pretty decent, especially for the price. The woman knew her technique and muscle groups and I was pleased and relaxed with the actual service itself, however, I won't be going back here for my next massage. it is not the spa-like atmosphere I am looking for to be fully relaxed and pain free after a 60 or 90 min massage.
When I arrived, it was dark inside. I tried the door thinking it was just the tint that made them look closed, but it wouldnt open. I don't understand why you would keep the door locked at a business when you have enough people there; if you dont trust leaving your door unlocked to accept patrons in, especially when expecting them, you probably shouldnt rent space there. After a while, a woman opened the door & stood in it to ask what I needed. I replied I had an appointment. She seemed confused, but let me in anyways & walked straight to the back. I took the initiative & sat on the couch in the dark lobby to wait. Reminds me of the saying: "You can put lipstick on a pig". The place had nice paint & decor, but still seemed run down.After a while, another woman dressed in sweat pants & tank top came up to the front & rung out a man exclaiming how amazing she was. I assume that she is Amber, the person who would give my massage. They finally finished & she walked to the back wo saying a word to me. By this time, Ive decided that maybe I shouldnt have come, but I know you shouldnt judge a book by its cover.A few minutes later she reappeared & asked if I had filled out the form. Of course, I hadnt - no one had greeted me or suggested that there was anything I needed to do. She handed me a pen & the clipboard that had a stack of general patient forms clipped to it & walked back to the back. I could pretty easily read the imprint from the person that filled one out before me. She came back & waited for me to get up to follow her. I did so, she showed me the room & gave me the usual instructions. I asked where the bathroom was. She looked at me as if this request was unreasonable just before an hour massage.Pros: Didnt hesitate on pressure, the music wasnt terrible, she knew how to strip a muscleCons: Could be said that she used way too much pressure - I ended up having a couple of bruises, played music w ads, would skip songs, hands were rough & calloused, nails scratched me, shorted me 10 minutesIve had better massagesAfterwards, I start to pay for the service. Wait, they dont accept any plastic. I feel this is a pretty important thing that should be mentioned when making the appointment. It's the 21st century. The majority of America doesnt carry cash anymore.I offered my license & headed off to the 7-11 to get some cash. I was gone about 40 minutes dealing w a related bank error trying to get cash. When I got back, she was gone. My license w her. She didnt tell me before I left that she had to leave soon, call me to tell me she was leaving, or leave my license so I could pay upon returning.No. None of that happened.I down play the getting cash part. Let me give you a taste. I am a female in Oklahoma's Harlam. Next to Fantasy Island. Trying to get $30 of my $500. It was getting dark. It was stressful & scary. Then they tell me they expect me to give them the check & come back the next morning (I live 23mi away) to pick up my license. Her reason for taking my license home w her? I stole a service. Uh... no. I left my license to show that I WASNT stealing. She wouldnt answer my phone calls. They told me that she wouldnt come back, deliver my license, or meet me.The next day I called 2xs & informed them I was going to come make a payment & needed my license. "You gotta pay before we'll give it to you." I calmly said "I realize that; I will be there w a payment." Before heading there, I made sure to grab my checks for the account that has money in it. I tried 2 places to get some cash for her. Both denied me bc my pin wasnt set up & they couldnt take a check wo a driver's license (which Amber had). I decided that I wouldnt go alone. Once there, I started to write the check, but they wouldnt take it. I borrowed $25 from my friend. These people dont look like they take care of themselves. Im pretty sure that guy got a "special" massage. You only take cash? Sounds like money laundering.
Great Place beautiful decor very happy with my massage very professional place to go and enjoy a day from stress
Beautiful place awesome Services! I will be returning to Petras! I loved my massage and my therapist was firm on her Pressure! I enjoyed it A lot! I believe that this business needs more stars because the place is so beautiful and the people that work there I can tell they love it because it shows!
Great place to go!! We loved it! Very nice get away! My massage Therapist was very professional. The rooms was outstanding!! I enjoyed every bit of my massage!! The bathroom was so clean and nice and I really like that. Candles everywhere and Chandilers everywhere it was a perfect way to spend the day.
Do not buy a Groupon or Livingsocial for this place! They will steal your money! I was a few minutes late, after I called and let them know we were on our way, they said it was no problem. By the time we got there they had redeemed our voucher and taken someone in and would not give us our service. They were extremely rude when my husband and I got there, they did not even acknowledge us for several minutes and just immediately started with the attitude when she started speaking to us. I have been trying to call the owner for over a month and she will not return any of my phone calls, she is always magically in a meeting or running errands. This place is a joke and I have learned my lesson, their prices are cheap for a reason, they are shady and rude, so clearly no one wants to come here. I just called again trying to get a hold of the owner, of course she was not there. I spoke with the manager and she told me there was nothing that could be done and hung up on me.
Best massage ever, and I've been to many. Very professional and friendly. Don't waist your time and money trying others. Start here and you won't want to try anyone else.
I had a great time here. Very friendly, very professional. My pedicure was wonderful and my massage was great!