I purchased a side by side refrigerator originally from this shop for $150. I was moving into a new home and also bought an electric stove, washer, and dryer from them. I spent $814.69 Fir everything. Not a month later, the fridge stopped working. Thankfully the freezer was still working and I stuck my milk and a couple other items that I could fit in there. Called the shop and let them know. They told me they couldn’t be out to fix it until the next day. I asked if it would be possible to “buy up” since the loaner fridge they were going to give to me wouldn’t have enough room. They said it would be possible. So they brought me a Samsung side by side fridge that I paid $284 dollars more for. Not two weeks later, on the 5th of July at 6am, I check the fridge and it is NOT cold, in fact it’s warm. I had not been home all day on the 4th of July. I freak out. I contact the store immediately and let them know it is not working at all. Tobey was out of the shop during these days. I spoke with Eric and he was very apologetic about the situation and said they would be willing to give a refund. I told him that I have two kids and I had hundreds of dollars worth of food that I had to throw out because of the unreliable refrigerator.It had been nearly a week before they came to pick up the fridge and give a refund. I received a $320 check, when I paid $434.50 total for the refrigerator. I called and spoke to Tobey, who might I add was very dry, impersonal and quite frankly, rude, asking why I had not received a full refund. She let me know that they keep 20% for refunds and that it was a courtesy and the only reason I even got a refund was, “To be done with it.”All in all, I had 2 refrigerators break on me and food go bad both times, the second time being more detrimental. I am a single mother who has two young children who depend on me. So thank you for kicking me when I was down, when I had done nothing but be kind and supportive of your business. Shame on you.
Just answered the phone "What?" I hung up thinking perhaps the number was no longer that of a tv repair service. He called back, listed Hollinger, Susan and proceeded to tell me that's not what happened
Fast, professional, affordable. All words that I would use to review this company. I have used them on a couple of occasions and had nothing but good experiences. Would certainly recommend to someone looking.
This company provided quick and reliable service. They were out promptly to diagnose the issue and had parts ordered and in route within that same week. I would 100% use them again for my repairs.
Terrible ... The Company '' Statewide '' guy uses his wifes phone he cant even git one in his own name with there company logo on the caller ID ... It came up as '' Susan Hollinger '' I was not going to answer the phone because I did not know who it was ... Also the guy who came out did not put in all the screws to the back of the tv found two of them on the floor ... I had to screw them in myself ... The tv is still not working correct ... All Mr. Hollinger wanted to do is brag about how he went to Toby Keiths house to work on his tv ... BAD BAD BAD ...
Tobey is amazingly helpful, often thinking of ways to save you money instead of make money off of you!
Honest, hard working, and eager to serve.Mark is a particular treasure -- we couldn't have asked for a better sales rep.Major thumbs up!
The workers in this store are extremely rude and disrespectful. It honestly makes me sick, I've tried to bring my business to this store multiple times and every visit is absolutely awful. I do NOT recommend this store to anyone.
Went in to purchase a new refrigerator as mine was on it's last leg or so I thought. Before Tobey would show me any refrigerator she asked me what was wrong with mine. I told her and she said while she would love to sell me a refrigerator I could fix mine for less than $50.00. Told me the part to buy and how to fix it. You can't get more honest than that!! The building is clean, nicely lit and customer service was excellent!! I will be back to buy a garage box and any other appliance I need to replace.
A great place to pick up good deals on used furniture and durable appliances.Easy to find, too.I refer a lot of friends and colleagues to this place!