Wasn't too sure who to trust with A/C service but when your home is 90 degrees you're about speed and accuracy in fixing it. I wasn't paying the overtime though for a 5:30 call so Ed got my business based on his same price 24/7 policy alone. Ed came earlier than anticipated...in fact he was outside my home when I arrived which was a surprise but under the circumstances was great. Was happy to let me look over his shoulder to learn the ins and outs of my 30+ year old unit and within a few minutes found the problem and resolved it. After he left though the condenser shut off and warm air was blowing through the house, but a quick change of the fuses resolved that while Ed was on the phone. with me. 3 hours later....cold air is still flowing.
Dean Riddell and his team went above and beyond during my home buying process. From day one when I met with Dean and ran through some numbers, until my closing date, Dean was right by my side and always made sure my needs were met. I had heard the horror story's from other friends and colleagues that used different lenders and didn't get to close on time or had a list of problems during the process. Not a single problem with SWBC. Dean and his team are local and always a text or a phone call away. I never realized buying a home could be so easy! I highly recommended SWBC Mortgage.
Please note - location is Moore, not OKC. Have notified the yellow pages. Called when I found myself in a residential area. I was given clear directions how to get there. Off Telephone Road, vicinity of McAlisters Deli in MOORE. Got great service when I found the place. Delene Freyder - customer
They did go out of their way to help me with something that was NOT their responsibility. Just very patient to me that day. Thanks a bunch, ladies! I do appreciate it very much. hugs..
I've been banking here for years. Never have a problem with any of the staff. They always get to me very quickly.