If you make your payments on time and have nothing to say to them, everything is just fine. If you have a question, let's say over something like online payment schedules, the account management staff is just plain rude and condescending. I purchased my vehicle from this company in July of '09. I have NEVER missed a payment and in fact am usually 3 days early with my bi-weekly payment. For some time now, they have been without an online pay portal, sup[supposedly because they were looking for a new vendor for that service. They are now using the same one they were before (as I was already registered there), and are now charging a $5.00 fee for a one-time payment for a service that used to be no charge. So, I tried setting up scheduled payments online for ACH. I didn't see anything about a $5.00 charge and not wanting to pay that charge every time a payment is made, I called to confirm whther or not it would be assessed each time. The "account manager" I spoke to was extremely rude, obviously reading from a script, and when I continued to ask questions, she said "(Oh, Lord ...), Sir, can I put you on hold?" She didn't wait for me to consent, and I sat on hold for a little over 4 minutes before she hung up. I've worked in technical support and customer service for 4 years now and had I ever treated a customer in such a fashion, I'd have been fired; no questions asked, leave your badge and headset w/ security on your way out the door!
5505 NW 50th StOklahoma City, OK 73122
From Business: 1Stop Auto Shop is locally owned and operated with roots that run deep in Oklahoma. We have three individual departments that can help you meet any automotive nee…
My husband and I brought our car in for a new windshield. They did a fine job and actually matched a lower price quote that we'd gotten from another company. We were very frustrated, however, with the amount of time it took them to finish the job. When we dropped the car off, they told us it would be ready in an hour, possibly hour and a half. After two hours of running errands, we went back to check on it. THEY HADN'T EVEN STARTED. When we pulled into the place, we saw one of the technicians taking a different car back into the area to start working on it... a car that definitely hadn't been there when we dropped ours off previously. They had the nerve to tell us that ours would be next and the reason for the delay was that there were other cars that had gotten there before us that had to be finished. Again, we were told to wait an hour or an hour and a half for it to be finished. Nearly two and a half hours later, we finally got the call to come pick it up. This makes for a total of at least 4 hours from when we dropped it off... A word of the wise- if you are going to use this company, don't leave your car there and expect it to be done within the time frame they give you. It appears that they put you on the "back burner" and give priority to others who stay to wait. We will be taking our business elsewhere next time...
I bought a 2008 X3 from this dealership. They really worked with my mom and I because the wanted to sell the car, which is why I gave it the two stars. The car has been terrible, nothing but problem after problem. When I wanted to get the oil changed, the seller said, not to worry, they just changed the oil. I started having issues with the car immediately; a broken seal and nasty oil filter which had to be replaced, bad battery, braking Serpentine Belt, brake and 4X4 light coming on in car, window leaking in back seat, not to mention the black oil the seller either put into the car or hadn't changed. Repairs have already cost almost $1000.00 and more repairs are needed. Even the repair shop stated that all of these things should have been addressed before the car was sold! I need a reliable car to get back and forth to work, this is anything but!! Buyer beware!!! Only out to make a quick buck, could car less regarding what they sell.
I pulled in to Norris feeling down because I had been looking for a car over a month, getting the run around and loads of bs from other dealers. I was looking at cars and the finance manager came out, I told him I'm just looking, I can't afford these cars. He said give me one chance and if I can't help you I will be straight up. I walked in told him which car I wanted, jimmy the salesman came in and together they worked their magic. I was approved, no co-signer, put a low down and got a 2008 charger with only 49,000 miles on it. Brand new on inside. Even found me cheaper insurance, sent me there. I was crying by the end of my visit. Out in 45 minutes. They will get you financed, don't be discouraged.. go to NORRIS, 700 South MacArthur ask for Jimmy or Cory.. They ROCK!! I am rolling in my new charger.. Thanks Guys!! VaRita P.
I was very pleased with working out a car deal with Mr. Ajouly. His sales consultants are very informative on their inventory and work with a No-Pressure attitude. I really enjoyed the friendly environment. From what I could tell, it seems Mr. Ajouly works very hard to make sure the only cars he puts on his lot are in almost mint condition mechanically and visually. I was very impressed.Overall, I was only displeased with one thing throught my entire time working out the agreement on my newly purchased lexus. This being that the store is completely a cash or bank check only dealer. However do not let this scare you off, Ajouly Auto Sales helped me get in touch with a very friendly Auto finance company that was able to not only finance me, but also able to get me completely taken care of and off the lot the very same afternoon.
Safelite Auto Glass was very fast, very courteous, and so helpful. I went into the shop prepared to pay for my chip repair service, but the lady behind in the office was certain this should be covered by my insurance (even though I had already called and checked with my insurance company). Turns out, I didn't communicate clearly when I spoke with my insurance company and the entire service WAS FREE. Safelite's warranty is out of this world.! IF the repair ever cracks and further repair cannot be accomplished, they will pay the amount you paid for the repair towards a replacement windshield (or the amount the insurance company covered...) I would go back to Safelite if I ever had another issue with my windshield or other car windows, and I would highly recommend them to family and friends!
I never bought a car on my own in my life.. going thru changes in my life. I had a friend that told me to go to integrity and I was nervous because everyone I went to said my credit was bad and I didn't have enough money to put down.. but when I went there I met shirley Wilson she was so nice and she made me feel like I was part of the family.. and we have been close ever since.. I got there and look around , she told me what my options were and what I could afford . She never told me I couldnt qualify for a vehicle she told me i could.. still in disbelief.. I cried.. filled out paper work and left with a new car on my own .. please go to integrity auto Finance and go see Shirley Wilson. She is amazing.. I won't go anywhere else. I'll send everyone I know there to get their car..
This is an exceptional business. The owner helped me find a car that would fit my needs and gave me a great price. I am a very happy customer and would recommend this business to anyone. The owner went on his own and put new brakes on the car before I picked it up. I didn't know until I went to get it that he did this for me without adding any extra to the price. I'd like to remind people that those who are unhappy usually write reviews. If you are not going to uphold your end of the bargain please don't go here. This man, like most of us, has a family to feed and put through school. I would send any of my friends and family to this business. The owner went above and beyond for me and my family. If I could give 10 stars I would.
It was as good as it could be.First, ANY service business SHOULD be over run with work so TIME will be something that can vary from hour to hour. I made an appointment in the morning for that afternoon, showed up on time, two others were already waiting, shop was busy, but mine was brought in at the first opportunity, mine was just a windshield and it was done in about an hour. They transferred my parking decals and toll tag perfectly and installation was as good as I could have asked.Since mine was paid by insurance I only had to pay my deductible so the price was never an issue, but what I got was worth whatever I would have paid.Staff was as courteous as I could have asked, work was as good as I could have asked.
I have the worst luck when it comes to cars. I had to have a car towed twice in two months because my family doesn’t realize that car maintenance is an essential duty of owning a car. Each time, Puckett’s wrecker arrived on time after I called and my spouse’s and my son’s cars were loaded carefully. You should have seen the look on my son’s face. It was priceless. The cars had no problems being towed to their location, and I feel the professionalism of the drivers serve them well in business. Puckett’s is reliable when you need your car towed. As for my family, I think they learned their lesson!