If I could post a rating with ZERO stars, I would!! However, I'll have to base my rating on the only interaction we had with them and that was them no-showing us when we were scheduled to see a rental in Lansing. This may have been a blessing in disguise however, because the place was a mess and the area was not friendly or inviting. After reading reviews on Google of similar experiences and horror stories, we won't be attempting to reschedule with this company!!
411 W Lake Lansing Rd Ste C100East Lansing, MI 48823
From Business: Capitol Area Management Services LLC is experienced in meeting the special needs of Association Management. Condominium and Homeowners Associations have unique re…
Do Not rent from this place!! We were told the apartment we viewed would be cleaned & renovated before moving in.. the carpet smelled like a litter box, was dry-rotted & had shrunk 2" away from the wall, the previous tenant was a smoker which made it smell like an ashtray & a yellow "film" was on everything, the stove had a gas leak & was not safe to use. Upon receiving the keys & going to move in, nothing had been done. We went back the next day & demanded our money back but they said they would get a cleaning crew out. Two days later we went back to find they had run a home carpet cleaner which left streaks in the dirty, rotted carpet. At this point we had no money & no other options. It took 3 days for us to clean well enough to move into a basement apartment with rotted carpet, all kinds of bugs everywhere, mold smell & now someone told us the windows are not legal egress windows. Repair requests are ignored, the office staff are rude & never return phone calls even after Months of leaving messages, the "owner" Kip does not return phone calls. We cannot wait until the lease is up but I'm betting it's going to be a battle to get our deposit money back. In the meantime we have a complaint to file with the housing authority about the windows, Lord knows what else they will find!!
Horrible experience. I hired them to represent me in the sale of my commercial property and I'm very disappointed Poor communication, missed dates and only out for themselves. Poor service.