Made an apointment well in advance and the idiot scheduled it for next week not when i scheduled it a whole week ahead of when i did it and the when i didnt show for their apointment they scheduled they sent the glass back. Not once did i recieve a phone call to notify me of the failed apointment or they shipped my glass back they just didnt do anything. Unprofessional and lack the intelligence to doba thorough job. Seek somewhere else!!
I hired Performance Glass for a total house window replacement. Not only were they the best priced licensed company, there work was excellent.
11. City Glass, Inc.
897 W 100 N Ste ANorth Salt Lake, UT 84054
From Business: We Are a Locally Owned Well Established Glass Company Serving the Salt Lake City Area and Wasatch Front Since 1935 At City Glass, Inc., our goal is to provide eac…
ABSOLUTELY DON'T GO HERE! 1. Their Technicians are not well trained. 2. They installed the wrong windshield and when I called to find out why they hadn't charged me, they admitted their mistake. 3. Since they didn't charge me for their cheap CHINESE glass, they also wouldn't stand behind their work. 4. The installed broke my clips so consequently the trim went flying off one day and scared us to death. 5) They also left air 4 really nice big air pockets so I could hear all kinds of whistling. When I did take my car back to fix the air pockets and get them to replace the clips & trim, they told me they wouldn't warranty the work or pay to replace the parts they broke. 6) When they "fixed" the air pockets, they slathered their cheap 6 hour black rubber glue all over the inside of my car. I took pictures. 7) When I called the office two Saturday's ago, the girl I talked to said she couldn't find an invoice, therefore they never installed my windshield. How do you like that? Today I had Steve from ABRA come out and help me install the $80 worth of parts I bought to replace the clips & trim. As he's working on my car, he can see all the different places the windshield "lifts", he showed me the black glue all over the place, and he also noticed that the windshield was installed too low, and YES it's the wrong windshield despite what the technician in the Clearfield store says. If you're reading this, BUYER BEWARE! This is not a reputable company. They don't care about you, your car or your safety! I wouldn't give them any stars if there was a choice here.
I was very disappointed with the customer service I got with this company and would not recommend them. I had my glass exchanged by them at the airport while I was on a business trip . Several weeks later (after sitting un-driven in my driveway given that it was my second car) the glass started the crack from the edge---suggesting that it had been installed too tightly. I called them and even though I never drive it and I saw with my own eyes the crack develop and spread from the edge to the center of the glass--they claimed that it was a new crack caused by a rock chip. I didn't want money; I wanted a new windshield because I saw this as their error. I filed a complaint with the BBB but they refused to work with me. Not trustworthy. I wouldn't go there. Pick another place. They don't stand by their work.
Summer 2012. Very bad experience. When I called I asked for Glasshopper’s best installer to install a windshield in my new car (windshield is metal frameless) so I wanted a perfect job. NOT!!! After the installer left my house I noticed the narrow rubber frame was not placed properly on the top portion of the windshield and now looks like a defect. I also found a lot of very fine glass in the front interior of the car compartment. IF THAT WASN’T ENOUGH THERE WAS TWO LARGE OIL SPILLS FROM HIS VAN IN MY DRIVEWAY. The worst contracted experience for the year….BEWARE.
Do not use this company. The installers are not well trained. They hacked up my vehicle and left black rubber glue all over my paint. They also left a mess of glass for me to clean up myself. I would not recommend this company. I will go with a locally owned company next time. I have had enough techna glass.