Set up appointments for my daughter and myself for Tuesday afternoon. For starters, price jumped from 2 pair for $59.95 to $69.95 - and only then if you chose your 2 pair from a selection of 6 to 8 pairs... They could not have glasses ready that day, no problem. They were to have 4 pairs of glasses ready the next day, Wednesday. Late Wednesday afternoon was able to pick up 2 pair. Last two pair of glasses were not ready until after 5:30, the second time I arrived to pick them up on FRIDAY afternoon. On top of that, they spent 25 minutes looking for the glasses because they were mis-placed. WOULD NOT RECOMMEND.
420 N Grant AveOdessa, TX 79761
From Business: The experienced staff of Lassa Optical provide thorough and knowledgeable service. We assist patients in choosing pleasantly pleasing cosmetic frames that also service your prescription lenses properly. We sell prescription eyeglasses and sunglasses and also all types of contact lenses. We stand behind our work 100%. We ac…
I was ecstatic with the service from the staff and how informative they were about their products. My glasses were done right and faster than I was expecting. The price was competitive to other optical stores, but the customer service was much, much better!
4101 E 42nd StOdessa, TX 79762
From Business: Visionworks offers fashion brand frames, lenses & sunglasses with leading vision correction technology. Best value & selection. Buy online or visit your Odessa Visionworks store.
17. Sears Optical
4511 N Midkiff RdMidland, TX 79705
From Business: Visit your Midland Park Mall Sears Optical Located on 1st floor adjacent Furniture/Bedding, for affordable and quality eyewear with style and service that families can trust. Friendly and caring associates work to ensure you and your family get more out of life with professional vision care. Your Midland Sears Optical welc…
Serving the Odessa Area.
From Business: Contact The Lasik Vision Institute for a free evaluation to learn why so many people are choosing to get Lasik at LVI. In just minutes, the highly experienced independent Lasik eye surgeons use the latest FDA approved Lasik technology to safely give you clearer vision than you had in years. LVI understands that many people…
The absolute level of incompetency at this Optical retailer is in addition to the substandard and poor customer service! We ordered bogo free glasses on 4-16, and were told it'd be 2 weeks for them to arrive. Well We called at the 1 week mark, 2 wk, 2 wks and 2 days mark, and each time getting told, "Your glasses haven't made it in yet." Until nearly 3 wks later, We call again and get told, "Oh, you'll need to come and pick out a new frame, because those glasses haven't even been sent off to the lab." "Your Rx won't work for those frames." Then my Husband and I go on Sat. to obtain a refund because it's only been 3 wks, and get told by one of their reps, "My Manager over there says you'll have to come back on Monday morning when the GM Seth comes in to get your refund." Their "sales manager " wouldn't even come to the counter to acknowledge us on that Sat. No idea who your talking to at the store because apparently name tags are optional.
Horrible place definitely will not recommend the 2 for 69.99 is a scam the buy one get one free is a scam. With insurance me and my husband got one pair each for 433.00 plus 20.00 for eye exam. And if you don't know this you can not take your prescription to any other place and get glasses, you get your eye exam there you have to buy there.
Celina are frame specialist was very helpful and did an awesome job getting our glasses fast highly recommend this place
Worst customer service. Called three times to tell me glashe's are here. Purchased November 28 and still have not received them and received a call this morning g telling me glasses are ready. I have no faith that this is true. Worst experience!
If I could give 0 stars I would. What a total scam.. It says $29 for 2 pair of glasses and a free eye exam. After waiting on the eye exam and spending a good amount of time picking glasses they tell me the total is $485.00!! I reluctantly agreed only because I had so much time invested here. The more I thought about this the more my blood started to boil so I decided to return this a few weeks later and ask for my money back. They said they have to check with corporate but they took my items back anyways and said they will be in touch on when I will be getting my money back.3 weeks later I still do not have my MONEY and after talking to A.J the "manager" I have ZERO confidence that this will ever be resolved.This is a WARNING to anyone thinking about doing business here. DONT DO IT
There was no free ���� exam, and they charged us over 200.00 for 2 pairs of glasses, when it states in their add 2 pairs for 70.00 dollars. Very bad business! !