Hollywood Nails & Spa
1637 N County Rd W, Odessa, TX 79763
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I've been going to Hollywood for over a year now and never had much of an issue. I guess they decided to stop sterilizing their utensils properly which lead to my mother getting an infection on her toe that caused her toenail to completely fall off. Something started growing on top of my toenail after a pedi. I had stopped going, but decided to return for a set of nails. One of my nails broke so I returned to fix it. I waited for over 30 minutes for one small chip on the corner of a nail. I went to ask how much longer I would need to wait for one nail and was told to just sit back down. I asked again, and was told I would need to wait for the three other people in front of me to get full sets done before I could get my one nail fixed. I don't really understand why I'd need to wait for over an hour for something that would take about 10 minutes to fix. I'm fine with waiting my turn, however I've seen this salon allow people who need a quick fix go in between people to get in and out quickly. I walked away and will not be returning to this place.