I've visited this place about a half dozen times over the last few months, and consistency is the reason I keep coming back. I tend to bounce all over the menu, and every time my food is piping hot and tasty. I espically like the General Two, extra spicy! I would pass on the egg roll, and substitute for a spring roll instead for the combos. The girl that answers the phone and takes your order can seem a little cold at first, but just throw her a smile and you'll see she's actually very nice. She knows her regulars by name, and is always happy to assist. This place is legit, and I recommend it!
I called to place an order for delivery and a male answered the phone and everytime I started to talk he talked over me, AND THEN GOT ANNOYED WITH ME... Once I placed my order he asked how I was going to pay so I told him card, but needed him to hang on while I pulled it out of my wallet he asked several times in row very quickly and I told him to give me 2 seconds . He then asked me to hold (and I agreed), shortly after a woman got on the phone reading back my order and said it was for takeout, I then told her it was delivery and She too talked over me the entire time demanding my card #!! I even needed to make a change to my order and couldn't because they wouldn't be quiet and listen for 2 seconds... I have NEVER decided to not order from a place because they were so annoying just taking my order... RIDICULOUS I WOULD GIVE THEM 0 STARS IF I COULD
On June 21, 2012 my wife and I returned to Cheng's for a casual dinner, we have been in this restaurant many times and the servers have always been fantastic.The big change that night was "The Manager" that I have never seen before, a 50 years old man who at 9:50 pm handed us the bill without me even requesting it, and when I asked him why he was giving me the check and what was the rush (since I just got my plate with food ) he replied: " We close at 10pm, you must pay and you must leave".The server that always attends me could not believe what he had just said to me!!She had to pack our meals to go and she didnt stop apologizing for this Loser Manager behavior until we exit .Never felt worst in my life, unwelcomed , rushed and been asked to leave before even closing time!!!I shall never returned as long as that rude manager is there. Max