I can't believe this place ripped me off. I rented a movie for a day, returned it in the morning on my way to work a day late and next thing I know I see a bill on my statement for $21.53. I go there and asked them what the charge was for and they said I never returned Madagascar 3 on Blu-ray. They say if it shows up they will let me know but I remember hand delivering that movie and double checking it was inside the case when I dropped it off. They must have a thief working there or something. I guess you always got to make sure they check it in. Don't use the drop off box.